Ellendale, North Dakota

My year tracfone was up Jan.27 so renewed it Jan.26. Then comes in the mail my savings book Mar.6.

Called to get the extra 200 min. that was good Jan. through Dec.2012. I'm really pissed as I should have had the book by Jan.1 for the savings.

Called to get the 200 free min. for my year contract. She told me I had to add within five days of the card. Now how is that possable when I just got the savings book.

What a rip off. I'm going to tell all the people that I know with tracfones to call the better business bureau as I am.

Not a happy campre. Not used to getting ripped off.

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I am Patricia and I work with TracFone. Please let me help you get this resolved.

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