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In view of the above inability to access your Tracfone website I called tracfone and had a talk of about after half an hour back and forth, giving explanations, with tracfone specialist I was informed that I would be able to access the website (www.tracfone.com) after a fifteen minute wait. Unfortunately I still cannot access the website.

I keep getting the same message "tracfone took too long to respond". This refers to my telephone number is (954) 338.0641, which I use whenever I visit the USA. I will again be in Florida on January 26, 2017 for about 7 weeks, reason why I wanted to access my account and verify that every is in order before travelling. Note that I have a monthly standing order of US$ 9.99 to add minutes to my phone in order always meet the replenishment requiremenet..

i BELIEVE THAT THE FOREING ACCURATELY DESCRIBES THE PROBLEM i AM EXPERIENCING. The demand to use a minimum amount of words sounds rather absurd. Would appreciate an explanation. Please investigate and advise.

Thank you. Corneille Jonckheer

Reason of review: No web access.

Preferred solution: Fix access to web.

Location: 9700 NW 112th Ave, Medley, FL 33178, USA

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AlexTrac

Hi Corneille2016. Iโ€™m Alex from TracFone Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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