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After getting a new sims card I tried to reactivate my cell phone so I could get a new phone number after moving to California. When I tried to click on the button that had my serial number it wouldn't accept the serial number and told me I needed to purchase cell minutes.

I did not the cell minutes just a new phone number. Now I can't get any answers from customer service. And when you call you never get anyone that speaks clear English.

Once again they have an unhappy customer. I hope that this helps someone else.

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Anonymous
#94919

THIS IS NOT A GOOD WAY TO BEGIN USING MY NEW 516-305-9302,,,,,THE $20.00 60 MINUTUES PLUS THE PROMISED 120 MINUTES PROMISED UPON PURCHASE DID'T SHOW,,,SOOOOOOOOO THE PHONE ACTIVATION PLUS THE $60 MINUTE PREPAID PHONE CARD DID'T ACTIVATE

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