I spent over 2 and a half hours on the phone with 7 different Tracfone techs trying to make my Tracfone work. The only think accomplished was we managed to put the 120 minutes I bought on to the phone.
I finally gave up and verbally beat a path to a manager to try and just get my $30 back for the minutes on the broken phone. I must have told the same information to 7 different people by the time I got to the biggest *** of all: Sergio, the manager of call center in Guatemala city, Guatemala in South America. After determining I bough the phone card 6 days ago in Wal-Mart said I had to send in a copy of the original receipt! Tracfone, I have it and I will send in a copy, say tuned!
The irony is that the phone card was for 120 minutes and that is almost to the minute the time I spent on the phone trying to get the *** thing to work and then trying to get a refund. Hate Tracfone!!!