I got my son a tracfone for christmas, he tried to download a ringtone on the phone he had 78.00 minutes when he started this process. the phone stated there was a error and stopped the download and left him with 14.8 minutes.
I called tracphone and tried to figure out what happened and they said there was no way possible that it could have use 60+ minutes to try and download a ringtone and that he must have used them, he did not use them i saw the minutes right before he tried and right after. They said the only thing they could do was refund the 1.51 minutes that the download used and he was out the other 60minutes tracfone really sucks!
Review about: Tracfone Phone Service.
Monetary Loss: $20.