Product: Tracfone Sim Card Clear all filters (58 of 58 reviews match)
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5 comments
1.0
Details
Well Nothing happens as simple as that. I bought Brand New SIM and Brand New Plan for activation. It asks you to register on the website and enter the sim details and Plan Pin I did but after half a day later it says SIM active on the website but Not on actual phone...
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AlexTrac
#1694866

Hi, VerifiableMagpie868. This is AlexTrac From TracFone Wireless. We're very sorry for the inconvenience that you've encountered with our service. We appreciate the details on...

Author
Product
Tracfone Sim Card
Cons
  • Service is not active and waste of my time
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
Review #1544872 is a subjective opinion of poster.
2 comments
1.1
Details
Bought new TracFone, used less than a year! All of a sudden it says,”no SIM card!” I couldn’t text or call, no one could text or call me! Bought new SIM card, called TracFone, they couldn’t get it to work, told me buy new one! I did, called TracFone again. Again they...
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AlexTrac
#1664791

Hi. This is Alex from TracFone Wireless. I'm really sorry for the inconvenience that you have experienced with our service. As your service provider, we are committed to provi...

Author
Product
Tracfone Sim Card
Reason of review
Bad quality
Review #1493271 is a subjective opinion of poster.
6 comments
3.3
Details
My SIM is Verizon - dont know why....can anyone help??? Can I just buy another SIM and try that? Tracfone doesnt have any answers except to tell me to stand by a window or go outside to get service - STUPID! Is there anyone at Tracfone that actually KNOWS anything or...
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Anonymous
#1677959

help me! why have this usless stuff. help

Author
Product
Tracfone Sim Card
Reason of review
Damaged or defective
Review #1203538 is a subjective opinion of poster.
1 comment
1.0
Details
Bought a new phone because the other was saying that my phone card is pending and will activate in 5 mins and has been saying that for 2 weeks straight and with the new phone i was told that my sim card activation number can not be activated and they will need to send...
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AlexTrac
#1437211

Hi. This is Alex from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representati...

Author
Product
Tracfone Sim Card
Reason of review
Bad quality
Review #1196713 is a subjective opinion of poster.
0 comments
2.5
Details
I transferred my tracfone to a new phone using the SIM kit. I spend hours on the phone with tracfone support (3 nights of calling) to get it set up get the new phone working. Finally got it working after support staff telling me wildly different things each night. At...
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Author
Product
Tracfone Sim Card
Reason of review
Not as described/ advertised
Review #1190624 is a subjective opinion of poster.
2 comments
1.0
Details
He said I have to go buy another simcard then he can do that for me again but it is only transferring the # but not the services (that means the service I paid for is gone). Now, I fell into the situation that I spent sism cards & a year of services but neither one of the card is able to be used some how. I called back a couple more times to f/u on this. But the phone didn't go through any more. Tracfone...
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AlexTrac
#1376742

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

Author
Location
Medley, Florida
Product
Tracfone Sim Card
Cons
  • Customer services
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • Tracfone Dishonest Practices
Review #1109450 is a subjective opinion of poster.
1 comment
I have owned my tracfone for 10 + years. April 2016 I got a message on my phone that I had an unregistered sim card. I called and they told me that I would get a new sim card. In a few days I did get the card, called again to have the service operable again. Did not...
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AlexTrac
#1195095

Hi. I’m Alex from TracFone Wireless. We apologize for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracf...

Author
Location
Johnson City, Tennessee
Product
Tracfone Sim Card
Cons
  • Dishonesty
  • Unacceptable contact for corporate offces
  • Too many phone support menus
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Full refund
Review #894699 is a subjective opinion of poster.
9 comments
My phone was stolen,tried to transfer minutes & number. After having to get new sim card(3days) 2 days to get transfer got my number(I think) still no minute , just got a 1year card plus minutes on stolen phone . They have all the info on a computer for all the...
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Anonymous
#1139648

still trying to get my minutes from stolen phone, no one at trac fone will help. they stopped the phone,sent a new sim card said will take 2 days been over 1 week. time too ta...

Author
Location
Houghton, Michigan
Product
Tracfone Sim Card
Reason of review
Bad quality
Review #820464 is a subjective opinion of poster.
1 comment
2.7
Details
After 3 days on the phone trying to change over old phone to new phone and keep same #. What a joke. come to find out after putting in NUMEROUS codes that they gave. I get a new # and phone wont work. AND the # they gave me is for New jersey. I live in Illinois. ...
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AlexTrac
#1131910

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Author
Location
Carrollton, Illinois
Product
Tracfone Sim Card
Pros
  • No contract
Cons
  • Failure of transfer
  • Loss of phone and minutes
Reason of review
issues with service techs knowledge and unable to understand them
Loss
$100
Preferred solution
Let the company propose a solution
Review #814283 is a subjective opinion of poster.
1 comment
I have had my tracfone deactivated 4 times in the past 2 1/2 weeks. 1st Cust. Svc. call said our cellphone towers were not reading my #, but miraculously they turned my phone on. 2nd Cust. Svc call said it was the difference between an lg3 and an lg 4 phone, but...
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AlexTrac
#1128279

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Author
Location
Kingston, Pennsylvania
Product
Tracfone Sim Card
Reason of review
Bad quality
Review #810420 is a subjective opinion of poster.