Product: Tracfone Sim Card Clear all filters (0 of 56 reviews match)
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My SIM is Verizon - dont know why....can anyone help??? Can I just buy another SIM and try that? Tracfone doesnt have any answers except to tell me to stand by a window or go outside to get service - STUPID! Is there anyone at Tracfone that actually KNOWS anything or...
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Anonymous
Anonymous

Just bought a Trac phone no service. Getting run around no answers.

Anonymous
Dont need this bs

My phone gets online ok but dial a number and 4g symbol disappears as soon as green phone icon tapped. Whats up with that...someone jamming me?!

3.3
Product
Tracfone Sim Card
#1203538
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Bought a new phone because the other was saying that my phone card is pending and will activate in 5 mins and has been saying that for 2 weeks straight and with the new phone i was told that my sim card activation number can not be activated and they will need to send...
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AlexTrac
AlexTrac

Hi. This is Alex from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representati...

1.0
Product
Tracfone Sim Card
#1196713
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I transferred my tracfone to a new phone using the SIM kit. I spend hours on the phone with tracfone support (3 nights of calling) to get it set up get the new phone working. Finally got it working after support staff telling me wildly different things each night. At...
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2.5
Product
Tracfone Sim Card
#1190624
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He said I have to go buy another simcard then he can do that for me again but it is only transferring the # but not the services (that means the service I paid for is gone). Now, I fell into the situation that I spent sism cards & a year of services but neither one of the card is able to be used some how. I called back a couple more times to f/u on this. But the phone didn't go through any more. Tracfone...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. Please send us a...

1.0
Product
Tracfone Sim Card
I didn't like
  • Customer services
#1109450
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I have owned my tracfone for 10 + years. April 2016 I got a message on my phone that I had an unregistered sim card. I called and they told me that I would get a new sim card. In a few days I did get the card, called again to have the service operable again. Did not...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We apologize for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracf...

Product
Tracfone Sim Card
I didn't like
  • Dishonesty
  • Customer service and web site
  • Too many phone support menus
#894699
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My phone was stolen,tried to transfer minutes & number. After having to get new sim card(3days) 2 days to get transfer got my number(I think) still no minute , just got a 1year card plus minutes on stolen phone . They have all the info on a computer for all the...
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Anonymous
mel

still trying to get my minutes from stolen phone, no one at trac fone will help. they stopped the phone,sent a new sim card said will take 2 days been over 1 week. time too ta...

Anonymous
Anonymous

the email address you gave me is no good. it should not take this much time when everything is on computers,you know how much time I have when my time expires & all my old pho...

Houghton, Michigan
Product
Tracfone Sim Card
#820464
Reply to reviews
After 3 days on the phone trying to change over old phone to new phone and keep same #. What a joke. come to find out after putting in NUMEROUS codes that they gave. I get a new # and phone wont work. AND the # they gave me is for New jersey. I live in Illinois. ...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

2.7
Carrollton, Illinois
Product
Tracfone Sim Card
I liked
  • No contract
I didn't like
  • Failure of transfer
  • Loss of phone and minutes
#814283
Reply to reviews
I have had my tracfone deactivated 4 times in the past 2 1/2 weeks. 1st Cust. Svc. call said our cellphone towers were not reading my #, but miraculously they turned my phone on. 2nd Cust. Svc call said it was the difference between an lg3 and an lg 4 phone, but...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Sim Card
#810420
Reply to reviews
Could not get signals - told by customer line that phone old model and new one needed. Did so - called technical service to transfer minutes - spent 2+ hours on phone with Filipino technician - told to take Sim card out of new phone - no card in phone. Bought another...
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Anonymous
Anonymous

Amen---Filipino csr are useless....have been receiving "courtesy calls" from them after complaints...calls are faint, heavily accented, and I have demanded to speak to a US ba...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Sim Card
#796171
Reply to reviews
Featured

I've been trying to restore service with my new tracfone for several weeks. I had to move my service from my old Tracfone to my new Tracfone because my old Tracfone ceased to function. Twice I had to call Tracfone to restore my service. Twice they have failed to...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.6
Product
Tracfone Sim Card
I liked
  • Cost when i used very few minutes
  • Having the same phone number
I didn't like
  • Non english speaking customer service
  • Too many phone support menus
  • Live chat that doesnt work
#783954
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