Product: Tracfone Service Transfer Clear all filters (0 of 76 reviews match)
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Bought a new upgraded trac phone because old phones battery was not holding a charge for long. Bought new phone and it did not work as I only received 1 bar. The tracphone rep could not transfer the min back to my old phone and now I do not have a working phone. The...
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AlexTrac
AlexTrac

Hi PungentGrouse. I'm Alex from TracFone Wireless. I read your post and I'm sorry that you are having some problems. Please click on this link http://bit.ly/2qdrKHH to chat wi...

2.4
Product
Tracfone Service Transfer
I didn't like
  • Service
#1488083
have a rebel 4 lte i spent hours with 3 different tech looking at my phones internal number, serial numbers etc they assured me that i needed to buy a at&t sim kit at walmart and it would fix my poor signal because it would use at&t towers instead of verizon towers and...
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AlexTrac
AlexTrac

Hi. I'm Alex from TracFone. I noticed your post on this blog and I'm sorry you are having some problems. To further assist you in resolving your concern, please click on this ...

Product
Tracfone Service Transfer
#1447792
Just purchased TracFone through QVC for 1 year service/1.5 data/1500 phone minutes/1500 texts. Qvc assured me tracfone would transfer my existing phone minutes from current tracfone to new tracfone. Well, tracfone managed to transfer my number to the new phone but not...
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Anonymous
IdealisticFoxTerrier802k

Hi, this is IdealisticFoxTerrier802 again, really I don't know how to log onto this site so I just keep posting comments. I have an update on this same TracFone: now the pos w...

Anonymous
Idealistic FoxTerrier802

Update (I am also the anonymous reply to Alec. Forgot to log in and just hit reply, so that comment is from me, Idealistic FoxTerrier802). Update, Tracfone finally added missi...

Product
Tracfone Service Transfer
#1433904
Nobody at TracFone will see this or care. Almost no consumers will see this or care. It's my drop in the ocean that will one day form a tidal surge and smash companies that think they can continue to operate this way. At least that's what I like to think. Sigh. Time...
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AlexTrac
AlexTrac

Hi NoisyLemur787. This is Alex from TracFone Wireless. We apologize for the inconvenience we have caused you. Please let us check on this matter and provide the best possible ...

Anonymous
Allison

I also tried to change to a new phone and they lost all of my minutes, data and text. I had to purchase more to have them work on the problem, then they could not find my purc...

1.0
Product
Tracfone Service Transfer
I didn't like
  • No issue resolution
  • Poor customer service
#1417180
I have spent almost a week trying to get someone with a brain at TracFone to fix the problem they created for me when I tried to switch my phone number. i have never been so irritated trying to understand what they were saying because no one spoke English well enough,...
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EarnestClumberSpaniel
EarnestClumberSpaniel

absolutlyyyy

GoldenIguana969
GoldenIguana969

Like I said, they are terrific..... as long as you never need any type of service, then it's bye bye But if you 're lucky like I was, you get extremely cheap phone service for...

Product
Tracfone Service Transfer
#1366964
I transferred my phone number to a new phone after my old phone died (a Tracfone). Everything was fine until one day later when my new phone stopped working and all of my previous minutes/texts/data mysteriously disappeared. The message I got said that I needed to add...
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AlexTrac
AlexTrac

Hi. This is Alex from Tracfone Wireless. We sincerely apologize for the trouble this has caused you. We are determined to help you in resolving this issue. Allow us to review ...

Product
Tracfone Service Transfer
#1265638
I called TracFone when I transferred my number to a new company. They assured me that automatic billing would stop but I was charged again. I contacted them via chat, which I still have a copy of. Once again I was assured that billing would stop and once again I was...
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AlexTrac
AlexTrac

Hi. This is Alex from TracFone Wireless. We understand your frustration. We apologize for the inconvenience. You may need to contact us again so that we can better assist you ...

1.2
Product
Tracfone Service Transfer
#1206785
Purchased a Tracfone phone for my elderly mother. When it came time to add minutes to her phone I subsequently purchased a Tracfone Airtime/Refill Card from Walmart. When the PIN from the newly purchased Airtime/Refill Card was entered to activate it, it rejected the...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send u...

Product
Tracfone Service Transfer
#1115664
TracFone claims it was on 9/14/17. That neither here nor there, however my phone stopped function as to no fault of my own. I was unable to be heard unless connected to a headset. I called and was told I would be sent a replacement phone. My service was disconnected...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

1.4
Product
Tracfone Service Transfer
#1115327
I was transferring my pgonr number to tracfone and spoke to someone and they tokd me that it was at and t gault i needwd to get them to release it. I called atand t and they said reason they could not was because they didnt have the right info so i called back to...
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Anonymous
Anonymous

Ever heard of proofreading?

AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information t...

Product
Tracfone Service Transfer
#1100464