Product: Tracfone Service Transfer Clear all filters (76 of 76 reviews match)
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1 comment
2.4
Details
Bought a new upgraded trac phone because old phones battery was not holding a charge for long. Bought new phone and it did not work as I only received 1 bar. The tracphone rep could not transfer the min back to my old phone and now I do not have a working phone. The...
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AlexTrac
#1658351

Hi PungentGrouse. I'm Alex from TracFone Wireless. I read your post and I'm sorry that you are having some problems. Please click on this link http://bit.ly/2qdrKHH to chat wi...

Author
Service
Tracfone Service Transfer
Cons
  • Service
Reason of review
Poor customer service
Loss
$44
Preferred solution
Deliver product or service ordered
Review #1488083 is a subjective opinion of poster.
1 comment
have a rebel 4 lte i spent hours with 3 different tech looking at my phones internal number, serial numbers etc they assured me that i needed to buy a at&t sim kit at walmart and it would fix my poor signal because it would use at&t towers instead of verizon towers and...
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AlexTrac
#1629496

Hi. I'm Alex from TracFone. I noticed your post on this blog and I'm sorry you are having some problems. To further assist you in resolving your concern, please click on this ...

Author
Service
Tracfone Service Transfer
Reason of review
Poor customer service
Review #1447792 is a subjective opinion of poster.
4 comments
Just purchased TracFone through QVC for 1 year service/1.5 data/1500 phone minutes/1500 texts. Qvc assured me tracfone would transfer my existing phone minutes from current tracfone to new tracfone. Well, tracfone managed to transfer my number to the new phone but not...
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Anonymous
#1633950

Hi, this is IdealisticFoxTerrier802 again, really I don't know how to log onto this site so I just keep posting comments. I have an update on this same TracFone: now the pos w...

Author
Service
Tracfone Service Transfer
Review #1433904 is a subjective opinion of poster.
2 comments
1.0
Details
Nobody at TracFone will see this or care. Almost no consumers will see this or care. It's my drop in the ocean that will one day form a tidal surge and smash companies that think they can continue to operate this way. At least that's what I like to think. Sigh. Time...
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AlexTrac
#1620346

Hi NoisyLemur787. This is Alex from TracFone Wireless. We apologize for the inconvenience we have caused you. Please let us check on this matter and provide the best possible ...

Author
Service
Tracfone Service Transfer
Cons
  • No issue resolution
  • Poor customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Let the company propose a solution
Review #1417180 is a subjective opinion of poster.
2 comments
I have spent almost a week trying to get someone with a brain at TracFone to fix the problem they created for me when I tried to switch my phone number. i have never been so irritated trying to understand what they were saying because no one spoke English well enough,...
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EarnestClumberSpaniel
#1591502

absolutlyyyy

Author
Service
Tracfone Service Transfer
Reason of review
Order processing issue
Loss
$30
Preferred solution
Full refund
Review #1366964 is a subjective opinion of poster.
1 comment
I transferred my phone number to a new phone after my old phone died (a Tracfone). Everything was fine until one day later when my new phone stopped working and all of my previous minutes/texts/data mysteriously disappeared. The message I got said that I needed to add...
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AlexTrac
#1488742

Hi. This is Alex from Tracfone Wireless. We sincerely apologize for the trouble this has caused you. We are determined to help you in resolving this issue. Allow us to review ...

Author
Service
Tracfone Service Transfer
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1265638 is a subjective opinion of poster.
2 comments
1.2
Details
I called TracFone when I transferred my number to a new company. They assured me that automatic billing would stop but I was charged again. I contacted them via chat, which I still have a copy of. Once again I was assured that billing would stop and once again I was...
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AlexTrac
#1443781

Hi. This is Alex from TracFone Wireless. We understand your frustration. We apologize for the inconvenience. You may need to contact us again so that we can better assist you ...

Author
Service
Tracfone Service Transfer
Reason of review
Problems with payment
Review #1206785 is a subjective opinion of poster.
1 comment
Purchased a Tracfone phone for my elderly mother. When it came time to add minutes to her phone I subsequently purchased a Tracfone Airtime/Refill Card from Walmart. When the PIN from the newly purchased Airtime/Refill Card was entered to activate it, it rejected the...
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AlexTrac
#1379979

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send u...

Author
Service
Tracfone Service Transfer
Reason of review
Order processing issue
Review #1115664 is a subjective opinion of poster.
1 comment
1.4
Details
TracFone claims it was on 9/14/17. That neither here nor there, however my phone stopped function as to no fault of my own. I was unable to be heard unless connected to a headset. I called and was told I would be sent a replacement phone. My service was disconnected...
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AlexTrac
#1379686

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

Author
Service
Tracfone Service Transfer
Reason of review
Not as described/ advertised
Review #1115327 is a subjective opinion of poster.
2 comments
I was transferring my pgonr number to tracfone and spoke to someone and they tokd me that it was at and t gault i needwd to get them to release it. I called atand t and they said reason they could not was because they didnt have the right info so i called back to...
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Anonymous
#1387273

Ever heard of proofreading?

Author
Service
Tracfone Service Transfer
Reason of review
Order processing issue
Review #1100464 is a subjective opinion of poster.