Product: Tracfone Phone Service Clear all filters (0 of 264 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I live in area code 97415 and the number they kept giving me is in area code 97444, which is long distance to anyone calling from 97415 on any land line. My elderly neighbor across the street that has only a landline is charged to call me for help with her everyday...
Read more
AlexTrac
AlexTrac

Hi, etherealmidge. This is Alex from TracFone Wireless. We're sincerely sorry for the trouble and inconvenience this may have caused. We need to have it fixed as soon as possi...

1.0
Product
Tracfone Phone Service
I didn't like
  • No way to resolve this
#1232215
Reply to reviews
March 15th 2018 I received an email telling me to update my Tracfone app. When I did this I lost all my time I lost 10gb at 3777 minutes of talk time and 22000 text. When I called the helpline for TracFone they basically told me I was a liar that I had used it all....
Read more
Anonymous
STOLE MY MONEY

I HAD 800MIN. ON MY TRACFONE I CALLED THE 800 NUMBER AND ASK IF I NEEDED TO ADD MORE AIR TIME THEY SAID NO AS LONG AS I HAD MIN. I LET MY AIR TIME RUN OUT .THEY TOOK MIN. AND ...

AlexTrac
AlexTrac

Hi, OvertAbyssinian. This is Alex from TracFone Wireless. We sincerely apologize for all of the troubles that you have experienced with your data, talk and text minutes. This ...

2.2
Product
Tracfone Phone Service
#1227399
Reply to reviews
Show

Tracfone - Check Call Restrictions-34

I have tried to find out how to remove call restrictions and use my TracFone. I have minutes and a year of time to use!!
Product
Tracfone Phone Service
#1214232
Reply to reviews
contacted tracfone, lost all my minutes because i was a month late on added minutes. this is the second time this has happened, wifes phone before because they dropped 2G. I understand i was late reactivated my flip phone. i don't think that gives them the right to not...
Read more
Anonymous
pissed off customer

After being a 10 year tracfone customer I upgraded my lg tracfone to a Samsung tracfone and was robbed of of 10,000 text 4.50 gb of data and 10,000 minutes of talk time that w...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let us further discuss and check your account so we can provide a concrete resolu...

1.0
Product
Tracfone Phone Service
I didn't like
  • Bunch of theiving sob
  • Tracfone
#1141707
Reply to reviews
I had to call the 1st of each month for my minutes and they cut me off without notice.I never cut my phone off yet they cut me off. All my doctors have to call my daughter phone. I filed a complaint against Safelinkwireless with the BBB. I even brought minutes myself...
Read more
AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information t...

1.1
Product
Tracfone Phone Service
I didn't like
  • Tracfone is still not working
  • Poor customer records
  • Tracfone refused to correct the problem
#1099885
Reply to reviews
What was Code 35? I don't know the reason only the consequence of a unilateral action on the part of Tracfone. I had lifetime triple minutes. Maybe Tracfone decided that my lifetime had expired! The clerks at the phone , i.e. camera, stores know nothing about the...
Read more
AlexTrac
AlexTrac

Hi. Im Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For...

Product
Tracfone Phone Service
#1066178
Reply to reviews
Show

Tracfone - My phone got shut off and you want to know why I

I want to use my phone and my phone would not want to dial out
Product
Tracfone Phone Service
#1055726
Reply to reviews
I have the my account app and took a screenshot of my minutes before they transferred them in case this would happen but they said the app is lying. This is pathetic nobody will help me they talk to me like im *** i got ripped off of minutes i paid for and this is *** i will never use tracfone...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless.We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.For ...

3.4
Product
Tracfone Phone Service
#1054844
Reply to reviews
My tracfone is not my primary phone; I just keep it as an emergency, and for occasional use to keep connected with my smaller kids. Customer service in the past has been tolerable, though never great, but I like the phone service & price, so the CS was not a big deal...
Read more
AlexTrac
AlexTrac

Hi.My name is Alex from TracFone Wireless.I noticed your complaint on this blog and I want to help you. Please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a ...

Product
Tracfone Phone Service
I didn't like
  • Customer service very poor
#1047350
Reply to reviews
They keep leaving texts that I need new phone. Mine is working fine. I have over 1000 service days before I have to add minutes. They have on more than one occasion blocked my out going calls. Once I was on the road needing to call my boss! I have paid in full for this...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.0
Product
Tracfone Phone Service
#957603
Reply to reviews