Product: Tracfone Phone Plan Clear all filters (31 of 31 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Today I realized that Tracfone has been charging me every 90 days for a phone that is not on auto-renew. I chatted with someone through the website but they insisted the phone is on auto-renew. We have three phones with Tracfone. Two of them plainly showed on the...
Read more
Anonymous
mooseiddings_30

They want all my card PIN numbers that I used over the last year. Who keeps their cards once the minutes are added?

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Please send us an email with your accoun...

2.0
Product
Tracfone Phone Plan
#1147860
Reply to reviews
I bought a plan on the SafeLink wireless website for unlimited calls and texts with 1G data. That same evening I bought 2 more extra gigs on the same website. The next day I could not make or receive calls or get&send texts. I called technical support and was put on...
Read more
AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information t...

1.8
Product
Tracfone Phone Plan
#1100517
Reply to reviews
Watched data and airtime minutes over last few days of month before refill time.Data went away 2-3 Mb at a time, till huge drop from 220 to 23 in a 5 hour period on the 1st of month. And I did not have my data turned on! Then rise up to 73 late last night and stayed...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.6
Product
Tracfone Phone Plan
#1041870
Reply to reviews

Tracfone - Poor operation!!!!

#1151365
Poor customer service! Tracfone continually deducted data airtime during times of cell phone non usage! That's crooked as ***! They don't respond to my complaints about these deductions. I don't want to be contacted by Tracfone, they can't respond under normal circumstances, so why now!??
Comment
Show
Tracfone - Just hating the company. They are just making the money.
1/1

Tracfone - Just hating the company. They are just making the money.

#1149361
1.0
Details
I have bought 2 months plans for my card. Having 750 minutes, 1 GB Internet and 1000 SMS. Additionally I have bought India unlimited calling plan by paying 10 bucks. Now they cut my minutes of India from their 750 minutes and making my voice minutes balance zero. And they are telling me you have purchased that plan. I have receipt of that 10 bucks too. I just hate the company.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Tracfone - I never got my minutes for my phone please help me outir
1/1

Tracfone - I never got my minutes for my phone please help me outir

#1114881
It won't let me make outgoing calls can someone please text me back and see what's wrong with my phone. When do my minutes go on,,?
Comment
Show
I had trakfone for years, got out dated by company bought a new one lost all mintues ,because they used old number to change phone over took new phone card added to old phone number lost that twenty dollars.Bought new card and Called for them to fix girl was nasty to...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.4
Product
Tracfone Phone Plan
#1041653
Reply to reviews
I had accumulated 1200 minutes on Tracfone. I use it very little. When I turn on the phone it shows me the date my minutes expire. I used it and had another 30 days before my minutes expired. I tried several times to make a call but always got a recording that...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Tracfone Phone Plan
#943856
Reply to reviews
My Trac phone lost my minutes with around 400minutes/635 days left.I called Trac phone and they replaced the minutes. A few weeks later the minutes disappeared again. Trac phone gave them back. A few days later the phone quit working. Trac phone sent a new phone,...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Phone Plan
#911987
Reply to reviews
tried to add minutes on tracfone - went through the automated stuff - apparently was finished - but got referred to someone i couldn't understand - then was done - had credit card# etc - then another rep (could barely undersand)---told me the credit card was...
Read more
Anonymous
Anonymous

Say brainless, you have bigger problems now. You just posted your phone number to a public source.ORYou're mad at an ex or someone else and posted their number on purpose.

Product
Tracfone Phone Plan
#911927
Reply to reviews
I updated my credit card number some weeks ago. Today I got an e-mail that my family plan had been cancelled. I was given the number 1-800-867-7183 to call. I got a lovely woman who tried to help me, but i couldn't understand her accent. She gave me numbers to...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.0
Product
Tracfone Phone Plan
I didn't like
  • Do not speak english
#762148
Reply to reviews
It took from Feb 11, 2015 to March 17, 2015 to complete this change over. You'd think they'd give me a few extra minutes for the hassle of not being able to use that number for over a month. A number I used for my business. Feb 11, 2015: Order new SIM card to change...
Read more
2.0
Product
Tracfone Phone Plan
I didn't like
  • Numbers 1-4 below
#609580
Reply to reviews
Minute not ativate. Tracfone refuse to talk
Read more
AlexTrac
AlexTrac

Hi. I am Alex and I work with TracFone Wireless. Please let me help you get this resolved. Send me an email at TF.CorpResolutionTeam@tracfone.com and we will resolve your prob...

3.5
La Grange, North Carolina
Product
Tracfone Phone Plan
#603166
Reply to reviews