Product: Tracfone Phone Plan Clear all filters (33 of 33 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:

I've been with tracfone for a few years. I had signed up for a triple minute plan. This last time I noticed I didn't get the triple minutes. I called. At first they said I was on a different plan. then I demanded to speak with a supervisor. He found I was indeed on a...
Read more
AlexTrac
AlexTrac

This is Christian from TracFone Wireless. We apologize for the trouble. Allow us to assist you further and gather the information. Please chat with us using this link http://b...

1.2
Product
Tracfone Phone Plan
I didn't like
  • Would not fix a problem they admitted they were wrong on
#1202244
Reply to reviews
Four years after giving away my phone number and then trying to charge me for the phone minutes they took, I made the mistake of coming back to Tracfone a couple of years ago. I purchased 2gb of data online. The data was not added to my phone. In order to use it I...
Read more
AlexTrac
AlexTrac

Hi. I'm AlexTrac from TracFone Wireless. I read your post and I am sorry you’re having some problems. We can further check your account. Please chat with us using this link ht...

1.4
Product
Tracfone Phone Plan
I didn't like
  • Loss of phone and minutes
  • Not being provided with service purchased
  • Bad company customer service
#1172471
Reply to reviews
Show

Tracfone - Poor operation!!!!

Poor customer service! Tracfone continually deducted data airtime during times of cell phone non usage! That's crooked as ***! They don't respond to my complaints about these deductions. I don't want to be contacted by Tracfone, they can't respond under normal circumstances, so why now!??
Product
Tracfone Phone Plan
#1151365
Reply to reviews
Show

Tracfone - Just hating the company. They are just making the money.

Tracfone - Just hating the company. They are just making the money.
I have bought 2 months plans for my card. Having 750 minutes, 1 GB Internet and 1000 SMS. Additionally I have bought India unlimited calling plan by paying 10 bucks. Now they cut my minutes of India from their 750 minutes and making my voice minutes balance zero. And they are telling me you have purchased that plan. I have receipt of that 10 bucks too. I just hate the company.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Tracfone Phone Plan
#1149361
Reply to reviews
Today I realized that Tracfone has been charging me every 90 days for a phone that is not on auto-renew. I chatted with someone through the website but they insisted the phone is on auto-renew. We have three phones with Tracfone. Two of them plainly showed on the...
Read more
Anonymous
mooseiddings_30

They want all my card PIN numbers that I used over the last year. Who keeps their cards once the minutes are added?

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Please send us an email with your accoun...

2.0
Product
Tracfone Phone Plan
#1147860
Reply to reviews
Show

Tracfone - I never got my minutes for my phone please help me outir

Tracfone - I never got my minutes for my phone please help me outir
It won't let me make outgoing calls can someone please text me back and see what's wrong with my phone. When do my minutes go on,,?
Product
Tracfone Phone Plan
#1114881
Reply to reviews
I bought a plan on the SafeLink wireless website for unlimited calls and texts with 1G data. That same evening I bought 2 more extra gigs on the same website. The next day I could not make or receive calls or get&send texts. I called technical support and was put on...
Read more
AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information t...

1.8
Product
Tracfone Phone Plan
#1100517
Reply to reviews
Watched data and airtime minutes over last few days of month before refill time.Data went away 2-3 Mb at a time, till huge drop from 220 to 23 in a 5 hour period on the 1st of month. And I did not have my data turned on! Then rise up to 73 late last night and stayed...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.6
Product
Tracfone Phone Plan
#1041870
Reply to reviews
I had trakfone for years, got out dated by company bought a new one lost all mintues ,because they used old number to change phone over took new phone card added to old phone number lost that twenty dollars.Bought new card and Called for them to fix girl was nasty to...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.4
Product
Tracfone Phone Plan
#1041653
Reply to reviews
I had accumulated 1200 minutes on Tracfone. I use it very little. When I turn on the phone it shows me the date my minutes expire. I used it and had another 30 days before my minutes expired. I tried several times to make a call but always got a recording that...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Tracfone Phone Plan
#943856
Reply to reviews