Product: Tracfone Phone Plan Clear all filters (0 of 37 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
We have lost minutes, a little at a time, continually with Tracfone. When I chatted with a Tracfone rep on April 28, 2018 regarding this the rep stated they could not look at my current usage until May 2, 2018. He also made an allegation that it appeared I was using...
Read more
AlexTrac
AlexTrac

Hi anonymous. This is Alex from TracFone Wireless. We understand your frustration. We apologize for the trouble that you have experienced on your minutes and our customer serv...

Product
Tracfone Phone Plan
#1250247
Reply to reviews
I purchased a Tracfone for my father approx 6 months ago. A simple flip phone for a simple man. The plan looked like a good value, an upgrade if you will. Previous plan with Cricket was 30 dollars a month. Tracfone refill starts at 19.99 for 60 min. A good deal for my...
Read more
AlexTrac
AlexTrac

Hi JubilantChamois. This is Ramel from TracFone Wireless. We do apologize for the inconvenience that you have experienced. We can surely help you regarding the lost minutes is...

AlexTrac
AlexTrac

Hi JubilantChamois. This is Alex from TracFone Wireless.We sincerely apologize for the inconvenience you have encountered with your airtime minutes and the services. We'd like...

1.3
Product
Tracfone Phone Plan
I didn't like
  • No service
#1240288
Reply to reviews
You: i was not a customer on or before the april 2017 date you are providing the scanned demographics of my package triple minutes for life remains valid as purchasedYou: here is the condition statement of my purchaseYou: Prepaid Plans TracFone Prepaid ServiceTo...
Read more
AlexTrac
AlexTrac

Hi utterpademelon. This is Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. I read your post and I want to help you. Please click this lin...

1.0
Product
Tracfone Phone Plan
#1238120
Reply to reviews

I've been with tracfone for a few years. I had signed up for a triple minute plan. This last time I noticed I didn't get the triple minutes. I called. At first they said I was on a different plan. then I demanded to speak with a supervisor. He found I was indeed on a...
Read more
AlexTrac
AlexTrac

This is Christian from TracFone Wireless. We apologize for the trouble. Allow us to assist you further and gather the information. Please chat with us using this link http://b...

1.2
Product
Tracfone Phone Plan
I didn't like
  • Would not fix a problem they admitted they were wrong on
#1202244
Reply to reviews
I need to find a cell service that is somewhat helpful. Tracfone is of no help to consumer. Told me to borrow phone to call them. My god just transfer to someone. How can businesses treat customers in this way and stay in business? Tracfone used to be a decent...
Read more
Anonymous
Katey55

I agree that Tracfone is intentionally disrupting the service of triple minutes customers. I bought and activated a triple minutes phone in early May, and I have had nothing b...

user81612266
user81612266

Thiefts¡¡

1.9
Product
Tracfone Phone Plan
#1200823
Reply to reviews
Four years after giving away my phone number and then trying to charge me for the phone minutes they took, I made the mistake of coming back to Tracfone a couple of years ago. I purchased 2gb of data online. The data was not added to my phone. In order to use it I...
Read more
AlexTrac
AlexTrac

Hi. I'm AlexTrac from TracFone Wireless. I read your post and I am sorry you’re having some problems. We can further check your account. Please chat with us using this link ht...

1.4
Product
Tracfone Phone Plan
I didn't like
  • Loss of phone and minutes
  • Bad company customer service
  • Not being provided with service purchased
#1172471
Reply to reviews
Show

Tracfone - Poor operation!!!!

Poor customer service! Tracfone continually deducted data airtime during times of cell phone non usage! That's crooked as ***! They don't respond to my complaints about these deductions. I don't want to be contacted by Tracfone, they can't respond under normal circumstances, so why now!??
Product
Tracfone Phone Plan
#1151365
Reply to reviews
Show

Tracfone - Just hating the company. They are just making the money.

Tracfone - Just hating the company. They are just making the money.
I have bought 2 months plans for my card. Having 750 minutes, 1 GB Internet and 1000 SMS. Additionally I have bought India unlimited calling plan by paying 10 bucks. Now they cut my minutes of India from their 750 minutes and making my voice minutes balance zero. And they are telling me you have purchased that plan. I have receipt of that 10 bucks too. I just hate the company.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Tracfone Phone Plan
#1149361
Reply to reviews
Today I realized that Tracfone has been charging me every 90 days for a phone that is not on auto-renew. I chatted with someone through the website but they insisted the phone is on auto-renew. We have three phones with Tracfone. Two of them plainly showed on the...
Read more
Anonymous
mooseiddings_30

They want all my card PIN numbers that I used over the last year. Who keeps their cards once the minutes are added?

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Please send us an email with your accoun...

2.0
Product
Tracfone Phone Plan
#1147860
Reply to reviews
Show

Tracfone - I never got my minutes for my phone please help me outir

Tracfone - I never got my minutes for my phone please help me outir
It won't let me make outgoing calls can someone please text me back and see what's wrong with my phone. When do my minutes go on,,?
Product
Tracfone Phone Plan
#1114881
Reply to reviews