Product: Tracfone Mobile Phone Service Clear all filters (0 of 55 reviews match)
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Phone was shutoff when i was never with tracfone or safelink used my information and was violated rights by customer service. Filed a claim just to get them to do job right. Worst company and stupid employees.
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AlexTrac
AlexTrac

Hi FailingCichlid444. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry that you are having some problems. Please click on this link http://bit.l...

1.0
Product
Tracfone Mobile Phone Service
#1517395
They vow to enjoy roll over of your balance when you change your cell phone. I did and I have to call to claim my balance, after an hour, they give me remain balance in my new cell phone, but they was short in the data, I had 1.45 Gb data in my balance, and they give...
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AlexTrac
AlexTrac

Hi Valued Customer. This Alex from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our...

2.6
Product
Tracfone Mobile Phone Service
#1426675
TThis is the second time I have tried to upgrade a tracfone and been burned on minutes transfer. The first time was two years ago when I upgraded from a flip phone to my first Android. My 2000+ minutes didn't transfer. Fortunately, WalMart intervened that time and I...
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Anonymous
Anonymous

WORST CUSTOMER SERVICE EVERRRR!!!!!!

Anonymous
Anonymous

WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!

Product
Tracfone Mobile Phone Service
#1405437
Restarted the phone dozens of time, programmed from afar NO LUCK! Then senior supervisor said I have to get a phone that works with a Tmobile sim or a phone that works with Verizon! WHAT!? I was even willing to buy another Tracfone (forgive me God!) but according to...
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1.3
Product
Tracfone Mobile Phone Service
I liked
  • Some employees seemed genuine and tried to help
I didn't like
  • Company wont try to make it right and retain customers
#1396548
My $10 Global card bought through Tracfone on my pay-as-you-go plan for my Smartphone. At 4 am this morning while the phone was in my possession someone placed International calls to a country in Africa and used up my credit, Tracfone says tough luck.!!!! Its their...
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Anonymous
Anonymous

You sir are incredibly stingy, nobody in the world except the poorest of the poor will spend 4 hours of their time to recoup $10 in costs. The way you say you are leaving Trac...

Anonymous
Anonymous

This guy is extremely stingy, $10 is literally an extremely small amount to be this whiny about. If he lost at least $100 I would understand but it is simply not worth 4 hours...

Product
Tracfone Mobile Phone Service
#1390320
Dropped phone calls in the middle of calls as if someone was interfering. No contact conection with international calls even when using a calling card. Specifically calling to the dominican republic. Loss of connection regularly. When i try to contact tracfone through...
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AlexTrac
AlexTrac

Hi WateryDingo. I’m Alex from TracFone Wireless. We're sorry for the trouble you've encountered with our service. It is with great concern that we received your feedback about...

AlexTrac
AlexTrac

Hi WateryDingo. This is Alex from TracFone Wireles. I read your post and I'm sorry you're having some problems. Please chat with us at http://bit.ly/2qdrKHH so I can provide a...

2.3
Product
Tracfone Mobile Phone Service
#1384478
I have used them since 2014 .. My mother purchased this new phone for me in July .. Service date ends tomorrow .. I am in the hospital and they will not extend my service date which means i will lose 700 minutes and 937 texts .. I will take my business elsewhere!
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AlexTrac
AlexTrac

Hi GlumSpiderMonkey. This is Alex from TracFone Wireless. Thank you for being one of our longtime customers. We apologize for the trouble that you have been through with our s...

1.0
Product
Tracfone Mobile Phone Service
#1360369
10 plus year trac fone customer. I will miss them. Here is what happened. They ripped me off for $25! I needed a new phone card. I am in rural Montana. Long drive into town. The only cards I could find said "smart phone only" . My old trac phone is dumb as a rock, but...
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Anonymous
Aaron Wells

I have the same problem today,,(I'm NOT paying to help them resolve their problem with my money, and then there's NO compensation for the time I spent on the phone today or 6-...

Anonymous
Louis Lowe

I have been a tracfone customer for over 10 yrs, completely satisfied until now. This is the 2nd time in a row this happened to me. I bought a $15 smart phone pkan card that o...

1.0
Product
Tracfone Mobile Phone Service
I liked
  • Long time customer
  • Prior service was excellent
#1303943
Bought a Tracfone (ZTE Cymbal LTE) and discovered that it came with a Verizon Sim Card, Verizon does not work in my area. I called them and after 15 minutes of dealing with FLAWED idiotic automated system finally got onto a person who could barely speak English and who...
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AlexTrac
AlexTrac

Hi AssortedKakapo. I'm Alex from TracFone Wireless. We are sorry to hear that you are displeased with the product and service. Please click on this link http://bit.ly/2qdrKHH ...

Product
Tracfone Mobile Phone Service
#1294109
I was looking to figure out why all of a sudden my Tracfone stopped connecting to the internet. I cannot make calls, get messages, check weather, nothing. It looks like this is a common issue. I am not a huge phone user but I have to make frequent trips to Boston (70...
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Anonymous
Lisa

My internet no longer works either. It just stopped working almost two weeks ago. I have spent hours on the telephone with their customer service. All of Tracfone's representa...

AlexTrac
AlexTrac

Hi mistynymph. This is Alex from TracFone Wireless. We do apologize for the inconvenience this has caused you. This is not we want you to experience under our service. Allow u...

2.1
Product
Tracfone Mobile Phone Service
I liked
  • Allow me to make calls
  • Convenience and no monthly bills
I didn't like
  • It simply stopped working
#1271684