Product: Tracfone Mobile Phone Service Clear all filters (38 of 38 reviews match)
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I am so sick of dealing with tracfone. If there was another company where I could get as cheap of service I would switch. Every time we switch phones the transaction is never seamless we always end up having to call and the representatives can never get things right...
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AlexTrac
AlexTrac

This is Alex from TracFone Wireless. We are sorry for the trouble you have been through. Let us check on your account so we can provide a concrete resolution. Please chat with...

3.1
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Tracfone Mobile Phone Service
I liked
  • Price for service
I didn't like
  • Customer service and incompetence
  • Poor customer records
#1208018
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Tracfone - Tried to put minutes on my phone for 24 hours to no avail.

Company was contacted several times. Was told to power off phone and turn back on still no minutes. Such a headache stuck at work with no phone due to tgere error not mine! Feeling annoyed!
1.8
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Tracfone Mobile Phone Service
#1185271
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I have a family mobile plan everything was working well till i got a new phone witch i thought was t mobile. But it wasnt. It was tracfone. So for the last 7 months they have been disconnecting my service. Im signed up for auto pay ect and they keep telling me...
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AlexTrac
AlexTrac

This is Ramel from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives...

1.6
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Tracfone Mobile Phone Service
#1161117
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On 12-04-17 I noticed that my LG tracfone had only 117 minutes left.My service time is paid up into the 2000s.Tracfone had sent me a message on my LG smart phone offering a subscription rate by the month at a reasonable price so I elected to subscribe for the 200...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let us further discuss and check your account so we can provide a concrete resolu...

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Tracfone Mobile Phone Service
#1142114
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My husband and I have been tracfone customers for years and have been pleased with their service until now. Suddenly, both of our phones say that we are roaming at our home address (the same home where we have lived for nearly 30 years) -- we can not make or receive...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. To resolve the problem, please send us a...

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Tracfone Mobile Phone Service
#1137205
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Tracfone - Trash gone is more like it

Please stay far away from this company. There service is horrendous . First they cheat you out of texts and minutes , then you go on tracfone site to check balance on your minutes and data and what should take a minute turns int 25 ( no joke ) also phones are outdated .
Product
Tracfone Mobile Phone Service
#1112736
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I keep getting restriction code -34 after dialing for over half an hour then the restriction is lifted and I can finally make a call.Trackfone is very ***. One can not rely on such a service. Before I was getting code 21 and the phone could not connect a call either....
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. Please send us a...

2.0
Product
Tracfone Mobile Phone Service
#1107294
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Tracfone - Frauded

I PURCHASED AN EXPENSIVE PHONE. WHEN I WANTED TO MOVE TO AN AREA WITH NO SERVICE THE PHONE WAS LOCKED AND OF NO USE. I BOUGHT THE PHONE BUT THEY OWN THE LOCK IT TAKES ONE YEAR UNDER THEIR CONTRACT TO BE UNLOCKED. ITS NOT YOUR PHONE, DONT BUY IT!!!!
1.0
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Tracfone Mobile Phone Service
#1101644
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Tracfone - Crappy service bad reception

Ate up alot of minutes with customer services sometimes dont get minutes phones mess up alot
2.1
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Tracfone Mobile Phone Service
#1090143
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I HAVE HAD DECENT SERVICE WITH TRACFONE FOR YEARS NOW I CANT MAKE OR RECEIVE PHONE CALLS FROM THE SAME LOCATION THAT I HAVE ALWAYS BEEN IN. I WAS TOLD THAT I NEEDED TO GET A NEW SIM CARD THAT WOULD BETTER COVER MY AREA. THEY SAID I WOULD HAVE IT IN 24/48 HOURS . A...
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Anonymous
Anonymous

U should make Gould

AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com and ...

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Tracfone Mobile Phone Service
#1079231
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