Product: Tracfone Mobile Phone Service Clear all filters (36 of 36 reviews match)
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I have a family mobile plan everything was working well till i got a new phone witch i thought was t mobile. But it wasnt. It was tracfone. So for the last 7 months they have been disconnecting my service. Im signed up for auto pay ect and they keep telling me...
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AlexTrac
AlexTrac

This is Ramel from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives...

1.6
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Tracfone Mobile Phone Service
#1161117
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On 12-04-17 I noticed that my LG tracfone had only 117 minutes left.My service time is paid up into the 2000s.Tracfone had sent me a message on my LG smart phone offering a subscription rate by the month at a reasonable price so I elected to subscribe for the 200...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let us further discuss and check your account so we can provide a concrete resolu...

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Tracfone Mobile Phone Service
#1142114
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My husband and I have been tracfone customers for years and have been pleased with their service until now. Suddenly, both of our phones say that we are roaming at our home address (the same home where we have lived for nearly 30 years) -- we can not make or receive...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. To resolve the problem, please send us a...

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Tracfone Mobile Phone Service
#1137205
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Tracfone - Trash gone is more like it

Please stay far away from this company. There service is horrendous . First they cheat you out of texts and minutes , then you go on tracfone site to check balance on your minutes and data and what should take a minute turns int 25 ( no joke ) also phones are outdated .
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Tracfone Mobile Phone Service
#1112736
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I keep getting restriction code -34 after dialing for over half an hour then the restriction is lifted and I can finally make a call.Trackfone is very ***. One can not rely on such a service. Before I was getting code 21 and the phone could not connect a call either....
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. Please send us a...

2.0
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Tracfone Mobile Phone Service
#1107294
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Tracfone - Frauded

I PURCHASED AN EXPENSIVE PHONE. WHEN I WANTED TO MOVE TO AN AREA WITH NO SERVICE THE PHONE WAS LOCKED AND OF NO USE. I BOUGHT THE PHONE BUT THEY OWN THE LOCK IT TAKES ONE YEAR UNDER THEIR CONTRACT TO BE UNLOCKED. ITS NOT YOUR PHONE, DONT BUY IT!!!!
1.0
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Tracfone Mobile Phone Service
#1101644
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Tracfone - Crappy service bad reception

Ate up alot of minutes with customer services sometimes dont get minutes phones mess up alot
2.1
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Tracfone Mobile Phone Service
#1090143
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I HAVE HAD DECENT SERVICE WITH TRACFONE FOR YEARS NOW I CANT MAKE OR RECEIVE PHONE CALLS FROM THE SAME LOCATION THAT I HAVE ALWAYS BEEN IN. I WAS TOLD THAT I NEEDED TO GET A NEW SIM CARD THAT WOULD BETTER COVER MY AREA. THEY SAID I WOULD HAVE IT IN 24/48 HOURS . A...
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Anonymous
Anonymous

U should make Gould

AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com and ...

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Tracfone Mobile Phone Service
#1079231
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Have used tracfone for 20 yrs. The last 6 months have been ***. Don't know what happened with them . I would drop them, except I've got 3200 minutes in the bank. Can't get service or satisfaction.

I've lived at the same address for 10 years. Service this year sucks. Had to change Sims card 3 times. Progressively worse. Customer service says oh well, guess we don't have service to your area. I need resolution for this. As well as compensation for 6 weeks of poor/no service..#626 5893076.
1.0
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Tracfone Mobile Phone Service
#1066937
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Tracfone is the most frustrating company on this planet. Three weeks ago, I asked to speak to a Unlock Supervisor; I am still waiting. We went through 2 changes of SIM cards. No service. I had to go outside with the phone, still no service. Go back inside and stand...
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AlexTrac
AlexTrac

Hi. Im Alex from TracFone Wireless. Were sorry for the trouble. To resolve this issue, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent or sen...

1.1
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Tracfone Mobile Phone Service
I didn't like
  • Entire tracfone customer service experience
#1064482
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