Update by user Feb 18, 2016
First Tracfone sent me a sim card that was too large for my phone. Then they sent me a sim card that could fit in my phone.
But it didn't work.
Then they sent me another sim card that was too large.
Are they so incompetent? I wonder if they will ever get my phone to work.
Original review posted by user Feb 04, 2016
I've been trying to restore service with my new tracfone for several weeks. I had to move my service from my old Tracfone to my new Tracfone because my old Tracfone ceased to function.
Twice I had to call Tracfone to restore my service. Twice they have failed to restore my service. They say the sim card in my new phone isn't working correctly.
The replacement sim card they sent to me was the wrong size. If you want further details, watch my video.
Product or Service Mentioned: Tracfone Sim Card.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.
TracFone Pros: Cost when i used very few minutes, Having the same phone number.
TracFone Cons: Non english speaking customer service, Live chat that doesnt work, Defective sim card in new phohe, Too many phone support menus.