Not resolved

every time you opened fone or touched menu or any button, minute on the phone were deducted. called tracfone and they fixed the fone but they refused to replace the 15 minutes that was lost due to the new fone being defective.

when i finally got to talk to the floor supervisor, all that she could say was i am sorry, but we ca not replace your minutes even when they were lost because the phone was defective.

trac fone has really sorry customer service. if it was their phone that had this problem it would be different story.will file complaint with the bbb

Review about: Tracfone Phone Service.

Monetary Loss: $20.

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