Product: Tracfone Cell Phone Replacement Clear all filters (23 of 23 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I finally got a Tracfone and it sucks! They didn’t put my right plan on it. Everything I do uses up minutes plus the phone has no service in over half of my house! I would love to have another Alcatell replacement phone! I loved it, but all I could afford to buy was a...
Read more
MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We do apologize for the inconvenience that you have experienced. Let us further check your account. Please send us an email with your acco...

2.6
Product
Tracfone Cell Phone Replacement
#1107858
Reply to reviews
Phone went dead.Was sent new phone LG.Had no problems with it then locked out.Working with costomer service did not work. Was sent new phone LTZ phone .Was on phone for total 3 hours and phone still dont work right!!They said it was sim card.Got new card and still the...
Read more
AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information t...

1.0
Product
Tracfone Cell Phone Replacement
#1099676
Reply to reviews
It seems Tracfone cannot differentiate between a physical phone device and the phone number assigned to it. When I reported my phone lost, I ordered a replacement phone with the understanding that I could use the same phone number I've had for years. Now this must...
Read more
Anonymous
Frank J

LOL So NOW you want to help ?

AlexTrac
AlexTrac

Hi. Im Alex from TracFone Wireless. We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information to...

3.1
Product
Tracfone Cell Phone Replacement
I didn't like
  • Cannot transfer phone number to replacement phone
#1080039
Reply to reviews

Tracfone - Under warranty Tracphone not replaced

#1131685
We had a LG Tracphone that they said they would replace when we sent it to them. 5 weeks later and still no phone. Everytime we call its an excuse! Never by a phone from them
Comment
Show
I had Christmas dinner at my house and when everyone left I realized my phone was gone, I was hoping I could get a replacement phone
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

3.7
Product
Tracfone Cell Phone Replacement
#1037535
Reply to reviews
My phone quit working after only one week and they refused even on ssi disability to replace phone or refund for unlimited plan purchased
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

3.0
Product
Tracfone Cell Phone Replacement
#1033997
Reply to reviews
I bought a tracfone several years ago and had excellent use from it. When the battery died I elected to upgrade and bought another tracfone. I got my number, minutes and days and days transferred to it. Unfortunately it had problems and I had to take it back and swap...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

AlexTrac
AlexTrac

Hi, Anonymous. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a TracFone Wireless phone. F...

3.6
Product
Tracfone Cell Phone Replacement
I liked
  • Prior service was excellent
I didn't like
  • Losing my number
  • Days and minutes
#1031266
Reply to reviews
tracfone has replaced 3 fones AT MY EXPENSE and sent me a bunch of simcards that dont work. Wait times for assistance are long and they usually they dont fix the problem. the tracfone reps. ask the same questions over and over. they always say they are checking on my...
Read more
AlexTrac
AlexTrac

Hi, Anonymous. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a TracFone Wireless phone. F...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.4
Product
Tracfone Cell Phone Replacement
I didn't like
  • Had to pay for their mistakes
  • Business practices
  • Nonresponsive
#1029642
Reply to reviews
Well the first person I talked to said I would not have to send my malfunctioning phone back, that tracfone would just send me a replacement phone. A few days later I received a box that was to send my phone to tracfone. So I called and asked another person, and he...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.3
Product
Tracfone Cell Phone Replacement
#1025795
Reply to reviews
My mom is an older Tracfone user. Her service was disconnected all of a sudden in December and when I called Tracfone on her behalf they told me they were upgrading to 3G and attempted to send her a replacement phone in September. They claimed to have sent her text...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.0
Product
Tracfone Cell Phone Replacement
#1014200
Reply to reviews
Tracfone's replacement phones suck, but there are companies on Amazon that sell tracfones with prepaid minute cards--for the price of the card alone! Meaning, the phones that come with the minute cards are free! There's many different phones to choose from, and you...
Read more
Anonymous
login

my reference no. of tracfone on 2-11-17 is114 668 9727 when a gentle man said I would get my replacement phone next week .today is 3-3-17 . that was my third call I called ...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Cell Phone Replacement
#1002690
Reply to reviews