Manufacturer: Tracfone Category: Replacement Clear all filters (10 of 10 reviews match)
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Tracfone's replacement phones suck, but there are companies on Amazon that sell tracfones with prepaid minute cards--for the price of the card alone! Meaning, the phones that come with the minute cards are free! There's many different phones to choose from, and you...
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Anonymous

login my reference no. of tracfone on 2-11-17 is114 668 9727 when a gentle man said I would get my replacement phone next week .today is 3-3-17 . that was my third call I called ...

AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

I ran over my phone destroying it.It had at least 300 minutes probably many more but when i had a new phone activated i was told it had no minutes left. I could no satisfaction over the phone.217 851 0572
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

I am beyond words to explain this deplorable customer service!Over 6 wks ago my phone was D/C due to it being on the old network. I get this but then everything else goes wrong. I was not notified my phone was to be turned off (apparently I was emailed but I don't have...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We are sorry for the trouble. To further assist you in resolving your issue, please contact one of our customer care representatives at 1-...

Tracfone is dropping 1g or 2g in my area. They told me they would send a replacement phone. I said it needed to be a flip style like I have. They sent a touch phone. My wife and I are in our mid 50's and don't have enough eyesight to use the touch screen. Got rid of...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

My tracfone account was hacked and the person was able to transfer my service days and minutes to another account. Tracfone was able to get my service and minutes; but, I was not able to transfer it back to my present phone. They sent me a new phone refurbished...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

I use my phone for emergencies only and still depend on my land line phone for daily use. Please take this phone back and terminate my contract. Contact me at email address leapah@comcast.net or Leroy Syphers, PO Box 61 Greenland, NH 03840 603 436 1079 - Tracfone...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We apologize for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracf...

3.5
I liked
  • Having the same phone number
I didn't like
  • Let see if this gets straightened out
#900908
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My telephone goes immediately to voice mail whn someone tries to call me.I have complianed numerous times. I was told by a supervisor that my phone would be replaced if the problem continued. I have insurance on the phone. They still will not replace the phone. Every...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Could not find an Internet site where I could get a replacement phone at no cost to me as promised in a letter I just received from Tracphone.Only a $20 discount on a new phone was offered. Telephone call to number provided in the letter provided no menu option...
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Purchased 2 Samsung tracfones with triple minutes for the life of the phone. Purchased them from QVC at $98.00 each. They were just simple phones not smart phones. 2G network no longer in the area,needed to replace the phones. Tracfone sent 2 free replacement phones....
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AlexTrac

AlexTrac Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

I bought a tracfone to replace the one I had which was acting up. Could not transfer my minutes or use the phone and the rep I talked to said I would be sent a replacement phone in 2-3 days. One week later I received and empty envelope to send the phone back to...
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softmax

softmax This will never be resolved. After 7 weeks of phone calls, emails, utter disbelief at the incompetance and outright lies, I still have a phone that Tracfone sold me which is u...

Anonymous

Anonymous Here we are day 25.Absolutely nothing from tracfone. Just daily lies. They are the most disgusting company I have ever dealt with.

2.0
I liked
  • Good service for years
  • No contract
I didn't like
  • Unempowered service reps
  • Bad company customer service
#852998
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