Product: Tracfone Cell Phone Activation Clear all filters (0 of 47 reviews match)
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My husband's tracfone got wet last week. The same day, I upgraded from an android smart phone to an Iphone. Because he needed a phone we transferred his service to my old phone. It is a touch phone and he has no sense of touch on his right hand due to a accident, but...
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Anonymous
Gayle Smith

Just called tracfone as you suggested and the answer was that the minutes "WON'T WORK. " a downgrade as the flip phone. I said the minutes were transient the smartphone form a...

3.1
Product
Tracfone Cell Phone Activation
#1385550
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My tracfone is brand new thru best buy. I have a no contract service plan. I cannot activate my phone! At tracfone.com i activated the service plan, entered the serial no., the sim card no. which matches under about phone. But the message says no service available! The...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We’re sorry for the trouble you may have experienced with the activation of your device. We understand where you're coming from. We'd like...

1.5
Product
Tracfone Cell Phone Activation
#1347312
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I purchased a TracFone for a total cost of 176.33. I tried to activate my newly purchased phone and it was impossible since I didn't have a "pin" number. In order to get my NEW COSTLY FONE activated, I needed to pay another $11.35 to activate the phone. My question is:...
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AlexTrac
AlexTrac

Hi, SatisfyingTuatara. We apologize for the trouble you may have experienced when you try to activate your phone in our service. We never want our customers to feel this way. ...

Product
Tracfone Cell Phone Activation
#1319591
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I have been paying money for minutes and data since January. I have not been able to send MMA messages since Jan 30, 2018. I made then aware of the problem for the first time on February 6. On April 5 2018 I spent 10 HOURS LUTERALLY IN THE PHONE WIRG THEM NEEDKESS TO...
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AlexTrac
AlexTrac

Hi BlushingPygmyMarmoset. This is Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced with the MMS feature on your phone. Let us check your ac...

1.0
Product
Tracfone Cell Phone Activation
#1228490
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Bought TracFone And a $35 airtime card at Kmart in Middleburg Hts, OH. I tried several times to activate my phone and was informed that the airtime card was invalid. I went back and forth between TracFone tech support and Kmart and no one could or would help me....
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AlexTrac
AlexTrac

Hi. This is Alex from TracFone Wireless. I read your post and I am sorry you’re having some problems. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our r...

Product
Tracfone Cell Phone Activation
I didn't like
  • Customer service
#1205713
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After eight days the SIMM arrived, I called, them was told to wait 24 hours and the phone would work After 24 hours, called Tracfone again. Was told the SIMM card was incorrect. I told them we had done this already. I asked if I had to wait 24 hours to be told I need...
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1.5
Georgetown, South Carolina
Product
Tracfone Cell Phone Activation
#1199156
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I purchased a different trackphone from a store, went home to activate it, and was directed to call there customer service, I did, 27 minutes on hold, finally got thru, they said I needed a newer phone because of there network ugrade,,, OK,, they said they would send...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

Product
Tracfone Cell Phone Activation
#1109658
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I've been on the phone for 3 days, in total 2 hours, trying to get my phone activated.Tonight after spending 1 hr 5 min on the phone, my call was mistakenly interrupted by another representative as a new call, while in the middle of a active conversation, obviously in...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you get your problem resolved. We can help also...

2.6
Product
Tracfone Cell Phone Activation
#1107249
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The activation serial number doesnt work.You cant get any knowledgeable people to help. You get transferred around. The reps dont even seem to know what they are talkng about. They send sim cards that dont even fit the phone. The list goes on and on and on and on. Its...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I’m sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Let us further review your account. Pl...

Product
Tracfone Cell Phone Activation
#1104167
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i truly agreed i called for my mother in law phone for 4 times to activate her phone each time the tracfone agent claim that it was the previous agent fault and promises the minutes uploaded and the phone is active now i end up with inactive phone and nothing not even...
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Anonymous
J JETT

DISGUSTING.

AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless.We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information to...

Product
Tracfone Cell Phone Activation
I didn't like
  • Company customer services
  • Bad company customer service
#1096583
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