This is the worst phone company I have ever dealt with. My daughter lost her phone, I called and told customer service that it was lost and to quit charging me for a family plan and also transfer unused minutes to my phone.
They failed to take her phone off my plan, I was charged over and over for the family plan. They never transferred the minutes. I have called them 5 times at over an hour on the phone or on hold each time. That is 5 hours on the phone and they have still not resolved this problem or transferred the minutes.
The customer service is in another country and they say a bunch of *** that wastes your time on the phone and again nothing gets resolved. I have nothing bad to say about any other phone company I have used, this one is horrible and I would never go back and would warn people not to get involved.
They claim they have the cheapest minutes and this is untrue. False advertisement.
Review about: Tracfone Phone Service.