TracFone - Too Much trouble with customer service
1 comment
Spent hours upon hours trying to get my new phone connected.....unsuccessfully..
Called no less than 6 times, and 3 times spoke with supervisors....
Location: Clarkesville, Georgia
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Hi. This is Alex from TracFone Wireless.
We apologize for the trouble you have encountered with our customer service. We understand that your previous experience was unpleasant and we wish to make it right for you. Please chat with us using this link http://***/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you.