State: Texas Product: Tracfone Account Clear all filters (2 of 38 reviews match)
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Tracfone just took over 1000 minutes, and 1000 texts, plus 1200 MB of data for no reason. They claim I consumed them, but I did not and they have no proof I did, but still will not reinstate what they stole. After several phone calls and a chat, they put 180 back,...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Account
#724057
I ordered one phone from straight talk. The lady mistakenly ran it thru twice and they sent and charged me for 2 phones.I had paid bills just after the order. This mistake is going to cause a domino effect on my bank account of checks bouncing. As we all know this...
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AlexTrac
AlexTrac

I was about to give up on my phone until I found this email address for TracFone and they actually fixed all my problems. Now, I am glad I decided to give it another try. Send...

AlexTrac
AlexTrac

Hi! We do apologize for the trouble this has caused you. If you need further assistance, please send us an email at ST.CorpResolutionTeam@straighttalk.com or you can chat with...

Product
Tracfone Account
#474521