I guess as long as everything goes along good, Tracfone in alright, but if you experience a problem and call for a representative be prepared. Over the course of a year I have never been satisfied with the language barrier, the professionalism, getting the rep to even understand my issues, or even have any backup information on my history.
I have mystically lost data, texts, and minutes several times.
Their overall computer system stinks and the reps can't follow past conversations. Tracfone is a Trac=phonny company.
Product or Service Mentioned: Tracfone Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Full refund.
TracFone Pros: Overall service.
TracFone Cons: Customer service department.