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1.4
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
Value for money
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1 comment

I paid for 2 Glovsl cards online and have not received my 1000 minute credit. Customer care reps told me several versions why and one even had the guts to ask for my credit card number..WHAT..my purchase was clearly visible to them and I am not giving out my credit card number to a customer care rep..they are not in country and lie and are not to be trusted..I am calling corporate on Monday...will be switching phone service soon..straight talk is not straight at all..terrible dishonest wasting your time ..not giving you my hard earned Money anymore

Product or Service Mentioned: Tracfone Customer Care.

Reason of review: Order processing issue.

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AlexTrac
#1650270

Hi. I'm Alex from TracFone Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2qdrKHH to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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