Safelink & TracFone = ENDLESS PROBLEMS
New Reviewer
1 comment
Bumped me off Safelink 6 years ago. After many, many attempts to correct, I've wasted $1000s for missing "free minutes & texts ", which I couldn't afford, but couldn't get by without.
Then, a year ago the problem was solved with new smartphone upgrade and reinstatement of free minutes/texts/data... but they thoroughly screwed up that, too!
I Still cannot count on having texts or voicemails sent or received on a regular basis!
NEVER, EVER DEAL WITHBEITHER SAFELINK OR TRACPHONE!!!!!!!
Reason of review: Bad quality.
Location: Durango, Colorado
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Hi UnlinedElk. This is Matt from SafeLink Wireless.
I have read your post and we're very sorry for the inconvenience you have gone through with you phone service. I understand where you are coming from and we really want to help you fix the problem. Please contact us through chat at http://bit.ly/2qdrKHH for further assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.