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Write a letter to the attorney general like I am. Everyone on this site can't be wrong. TracFone empties your texts and mins and to force ppl to buy more. Class action lawsuit coming. Thieves!!!!! I asked a sup for printed bills for the past 4 months, she promised to...
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1.0
#1492420

TracFone - Everything ened up good

things got resolved by phone no more problem thank you
#1491687
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Type your message here bought REFILL ON 5 MARCH AND DATA 30.00 BY MARCH 12 THEY WERE TELLING ME I USED UP DATA ..I ASK WHAT WAS THE APP OR THE ISSUE- I HAD NOT USED THE PHONE I TURNED DATA OFF TURNE PHONe OFF TO SLEEP . found sev . condescending male chauvinist who...
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AlexTrac
AlexTrac

Hi PissedConsumer1491272. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry that you are having some problems. Let us help you with your concern....

#1491272
Ive had a TracFone since around 2000. We traveled with it because you can get service anywhere. Never had a problem until now. Our phone had expired in December because we've had a terrible winter and had other things to worry about. Just added a card and the minutes...
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AlexTrac
AlexTrac

Hi ElementaryBear. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2qdrKH...

3.7
I liked
  • Good service area coverage
  • Good service coverage
I didn't like
  • Losing 1148 minutes
#1490466
Bought a new upgraded trac phone because old phones battery was not holding a charge for long. Bought new phone and it did not work as I only received 1 bar. The tracphone rep could not transfer the min back to my old phone and now I do not have a working phone. The...
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AlexTrac
AlexTrac

Hi PungentGrouse. I'm Alex from TracFone Wireless. I read your post and I'm sorry that you are having some problems. Please click on this link http://bit.ly/2qdrKHH to chat wi...

2.4
I didn't like
  • Service
#1488083
I CONTACT CUSTOMER CARE THEY DID NOTHING
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AlexTrac
AlexTrac

Hi PresentHumboldtPenguin. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.l...

I didn't like
  • Lack of customer service
#1486157
They steal your minutes, I have proof. I called customer service, loooooong phone calls to them. They were polite but had no answers to repair the problem exxept to tell me to buy more minutes. UH...NOOOO, I will not keep buying more minutes just to have tracphone...
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Anonymous
Susan Balice

They steal your texts too. I had proof but it did no good to customer service . I think they want to faze out the prepay minute/text plans and go with monthly fixed price renu...

AlexTrac
AlexTrac

Hi ExcitedGalapagosPenguin. I'm Alex from TracFone Wireless. We apologize for the inconvenience this has caused you. We would like to discuss the details of the issue that you...

1.3
#1485272
i bought a tracfone last month. anything that could go wrong did. i spoke with 5 managers. 4 out of 5 of them were idiots. they totally didnt know what the *** they were talking about. i used half my minutes talking to tracfone or holding for tracfone. i'm fighting to...
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AlexTrac
AlexTrac

Hi ThoseSunBear. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry that your are having some problems. Please click on this link http://bit.ly/2q...

1.6
#1485220
I paid for 2 Glovsl cards online and have not received my 1000 minute credit. Customer care reps told me several versions why and one even had the guts to ask for my credit card number..WHAT..my purchase was clearly visible to them and I am not giving out my credit...
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AlexTrac
AlexTrac

Hi. I'm Alex from TracFone Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2qdrKHH to chat with ...

1.4
#1478639
I’ve had tracfone for at least the last eight years. QVC was the start of it and back then there were no monthly limitations so basically, triple minutes, I never had to buy minutes, just kept upgrading my phone....again, QVC. Flash forward to summer of 2018 Changed...
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AlexTrac
AlexTrac

Hi DesertedCollie928. I'm Alex from TracFone Wireless. We are sorry for the trouble this has caused you. Please click on this link http://bit.ly/2qdrKHH to chat with a live ag...

I didn't like
  • Customer service
  • Getting ripped off
#1478563