filters
state:
Show
city:
Show
product:
Show
I have ample minutes and days. Battery is fully charged. Every call I have tried in the last month. I get the error message telling me that call cannot be completed..-34 is error message although the phone shows all bars visible. I like the idea of TracFone but a phone...
Read more
Anonymous
Roger D. Warren

I've had tracfone since Dec.23 2004. And I still tracfone. I am absolutly love it. It's just like they say "NO SURPRISES,YOUR IN CONTROL"I'll keep tracfone 4 as long as they ...

Anonymous
Anonymous

I purchased a Tracfone to use for emergencies. When i finally had an emergency, and went to use the phone it wouldnt work. Now im dead. *** you Tracfone.... you thieves.

#155277
Reply to reviews
I received a notice from Tracfone telling me to call to get a free replacement phone since my existing phone is 2G and they are going to 3G in this area. I called the number and, after 45 minutes, finally completed the process to get my free phone. When I asked about...
Read more
Anonymous
anonymous

Two members of our household had tracphones and got the same message, but at different times. I got mine first and did get a replacement phone of the same type. The other me...

Anonymous
Anonymous

I have been relatively satisfied with Trac Phone as well until this network upgrade issue. They continually lock my phone so I can't make calls, even after creating a work ord...

1.0
Catasauqua, Pennsylvania
I liked
  • Lg phone
I didn't like
  • Bait-and-switch
  • Non english speaking customer service
#788901
Reply to reviews
I own a tracfone w376 G Motorola phone. Tracfone sent me an e-mail stating that by april 28 2016 my phone will be cut off if i don't call and start a new phone exchange for a new updated phone with a G-3 system. I now have a G-2 system. After many calls with a...
Read more
Anonymous
Anonymous

I've got a subordinate for life phone and I spent a lot of money on my phone(it's kinda like a blackberry with the full keyboard on it full time,also service till 2035 or some...

Anonymous
Linda

ANY HELP AVAILABLE TO GET MY PHONE?

3.7
#827140
Reply to reviews
Just kept reading off script. Didn't answer question or solve problem. I solved it myself with some effort. I then got two calls from tracfone I returned call the person keep saying why did I call? Didn't understand the concept of returning a call. Minutes were added...
Read more
AlexTrac
AlexTrac

Hi. This is Alex from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representati...

2.6
I didn't like
  • Not being offered replacement mins
#1181888
Reply to reviews
I Called into customer service on January 16th to complain. I had bought minutes for my phone 3days earlier.and they were gone. As usual they put you on hold and act like they are rechearching but in actuallity they are helping another custome so as usuall i got...
Read more
1.0
#1172953
Reply to reviews
I've been a happy tracfone customer for many years and had 8400.40 minutes of credit on my phone plus 268 days service time. My old phone had a dicey charging port so i bought a new one and went to activate it with my old number via the tracfone website. Part way...
Read more
jbgo
jbgo

Update!Good news . Tracfone finally made good on all the minutes I was owed. They credited 8400 minutes to my new phone.Fair to say all the time i spent with customer service...

jbgo
jbgo

I got a lot of polite questions and email conversations from the tracfone mail link but at the end of the day no real results or answers. More wasted time.

2.6
I liked
  • Price
  • Great value when they deliver as promised
  • Good service for years
I didn't like
  • Poor quality and difficult customer service
#1075141
Reply to reviews
Purchased refurbished LG Premier LTE phone on Jan 18, 2018 with a 1 year service plan. Tracfone stated phone had 30 day free replacement warranty. It was shipped overnight, recvd 1/19/18. When I opened box, the phone was very loosely packaged, no bubble wrap at all. I...
Read more
AlexTrac
AlexTrac

Hi.I'm AlexTrac from TracFone Wireless.I read your post and see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience,...

1.2
#1176671
Reply to reviews
This is one of the most deceptive and dishonest wireless service providers I have ever had the displeasure to be associated with. Even though their service is advertised as no contract and pay as you go they have refused to let me add air time to my phone without...
Read more
AlexTrac
AlexTrac

This is AlexTrac from TracFone Wireless.I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representativ...

AlexTrac
AlexTrac

This is Eddie from TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives...

1.0
#1162638
Reply to reviews
I got a new email address. My Tracfone on-line account was registered with a different email address so when I try to get a new password they send it to the old email address that I can no longer access. I called four times to get my new email address on the account so...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you. To resolve the problem, please send us an email with your accoun...

2.9
#1159230
Reply to reviews
My wife got a birthday card in the mail giving her a free 30 minutes with the purchase of at least 60 minutes. We get these every year, and the promo code they give you never works. We always call, and they reluctantly give us the minutes. This year, they sank to a new...
Read more
AlexTrac
AlexTrac

Hi. This is Edzel from TracFone Wireless. I see you need help with your phone. I am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2qdrKH...

At1time
At1time

Sounds Familar. The minutes cost them nothing. Not smart business practices. They read a script and don't vary from it. Only want to frustrate people so they'll hang up. Call ...

2.5
#1181766
Reply to reviews