Latest review first
Tracfone - Got monkeys working there?
I'm trying to rectify and my email keeps coming back they can't find my acc with the verification # I have,,Same # I've been using for yrs.
I got an email from Tracfone offering an additional 30 in of talk time for adding 60 min to my account. When I tried the promo code , the website responded with "invalid code". A on-line chat revealed that I got the email for a basic phone but I have a BYOP smart...Read more
My phone worked Ok for a week. Then all I get is a message saying I am not connected to a network. I bought this as am emergency phone. All i get is the same message no matter where i am at. Tracfone has gone downhill. Must have been all the free Obama phones they gave...Read more
have a rebel 4 lte i spent hours with 3 different tech looking at my phones internal number, serial numbers etc they assured me that i needed to buy a at&t sim kit at walmart and it would fix my poor signal because it would use at&t towers instead of verizon towers and...Read more
I wanted to move my service after being a costumer for 10 years and they refuse to unlock my phone without me paying hundreds of dollars!! Waited for more than an hour on multiple occasions for help and no one would help me! They are the worst company to work with out...Read more
I purchased a LG Phone on a packaged deal with Tracfone. It started to mal function & it was only about 9 months old so it was covered by the original warranty. I returned the item to Tracfone expecting to get a replacement of the same item. Well that did not happen....Read more
I didn't like
- Customer service & dishonest pracrtices
To many times to list. I have tried 4 different Trac phones none of them work right yet I pay for this ,no more !!!! :Read more
Old tracfone is cracked. Bought another phone and plan. Got new phone set up and kept old phone number. New phone will not allow me to make or receive phone calls. Customer service is useless and a joke. I have been hung up on three times. I gave up on the last try...Read more
I recently tried to upgrade my phone. For some reason the phone would not activate. When I tried to reactive my old SIM it would not reactivate so I activated an old TracFone to get through until the new SIM arrived. The phone worked 1/3/19 but 1/4 it would not make a...Read more
Tracfone is in very much in need of creating a card just for those in need of just service date! Especially those Smartphone cards that start out 30 days on 15 dollar card. This is a major issue need to be addressed openly and on one on one with someone. It would be...Read more
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