Latest review first
Hi this Gigi, Have you ever thought about the people who work in Customer Service? Haven’t you stopped for a moment and think by yourself how might be the day for some of the representatives? The agents take at least 40 calls per day, trying to find a great solution...Read more
Tracfone - Programing non completion's
After repeated appeals and complaints to their accounts feedback option regarding unfinished issues regarding their programming, they are non reactive. They weren't finished with cleaning up their programming loose ends!!!! No response or corrective action taken. Very dissatisfied with Tracfone...
First I purchased a sim kit and airtime one mile from my house. It didn't work/poor reception in two unlocked cell phones. I called them. They seemed to think that I may have better luck with one of their dedicated phones. So back to the store and bought one. Except...Read more
- Some employees seemed genuine and tried to help
I didn't like
- Company wont try to make it right and retain customers
Tracfone - Can’t get my minutes remaining balance
Their system and app sucks for an apple phone.
My minutes keep disappearing. This has happened to other people I know. I just looked at my phone today. had 20 min. left, and it just dropped to 4. The last time this happened it went from 167 mins. to 0 while I was in the hospital. My mother had their service, her...Read more
I have two phones with Tracfone. The first problem I noticed was that one of the phones suddenly did not hold the wifi signal - the other holds (two different makes and two different plans). Now, I find I cannot access the information on my remaining data or minutes on...Read more
- Great value when they deliver as promised
I didn't like
- Terrible customer service for simple problem
bought a $40 unlimited card for my tracfone lika every month 1st day my phone I bought from tracfone wireless didn't work no more charging port went I called right away and agent seen the card was not used yet and said it would be there when I got another phone. I got...Read more
You sales people said we could use iphone se on at&t we ordered two of them got them in today and have been trying to get one of them acitvated all day. They told us today only Verizon for these phones and we do not get verizion where we live and no one can help us on...Read more
My $10 Global card bought through Tracfone on my pay-as-you-go plan for my Smartphone. At 4 am this morning while the phone was in my possession someone placed International calls to a country in Africa and used up my credit, Tracfone says tough luck.!!!! Its their...Read more
Tracfone - Didn't get my add on of 1,000 text
Heres 4 transactions from tonight saud they went through but not receivedy messages
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