
TracFone Reviews
TracFone Reviews
Phone is working now, but still waiting on a phone call. I was told someone would call back two different times at certain times and no one called! The phone was not working then!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPhone was deactivated after I replaced the old sim card with a new sim card.
I submitted a review 01/05/2023 to Tracfone, which is currently being reviewed.
Hi, David B Eyg. This is Alex from TracFone Wireless.
Our sincere apologies for the inconvenience that this has caused you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out.
For further assistance, you can chat with us via this link https://www.tracfone.com/support/contact-us.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
- No contracts
- Customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Hi. This is Alex from TracFone Wireless.
Our sincere apologies for the inconvenience that this has caused you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out.
For further assistance, you can chat with us via this link https://www.tracfone.com/support/contact-us.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.