I own a tracfone w376 G Motorola phone. Tracfone sent me an e-mail stating that by april 28 2016 my phone will be cut off if i don't call and start a new phone exchange for a new updated phone with a G-3 system.
I now have a G-2 system. After many calls with a ticket # nobody can tell me what kind of a phone model I will be receiving in exchange for my older model.
Also when speaking to a representative of Tracfone the sound level is so low that I have to ask the representative to please speak louder.
Product or Service Mentioned: Tracfone Phone Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.