State: Pennsylvania Product: Tracfone Account Clear all filters (2 of 38 reviews match)
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tracfone deactivated my phone ,they tried to say i let my service run out i have had this service for more than ten years with the same phone number , my service end date was 1/14/2040 today is 3/28/2015 so that is a crock of *** . so now i lost my phone number and...
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AlexTrac
AlexTrac

Hi!We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com. Thanks.AlexTracFone...

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Tracfone Account
#614472

TracFone - Took my money and no phone

On Tuesday I purchased a tracphone over the phone with my credit card I was given a confirmation number. Today Thursday no hpone even though I paid for overnight shipping. Called several times being told I had not placed an order even though the money was taken out of my bank account. Today I called corporate office they can't even help me they said they did not take my money even when I offered my account statement that shows the charges they said they have not got a way to send the phone or give my money back as they can't find where I paid for it. Spoke with Christan at corperate office he said sorry we can't help you so I am out $52.99 and I am filing charges for theft here in Maryland as well as a complaint with BBB, don't buy from tracphone they are theives that don't help there customers they steal your money and then can't even see that they took it, even when the customer and there bank can verify that they did.
Product
Tracfone Account
#234810
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