State: Pennsylvania City: Pittsburgh Clear all filters (9 of 1260 reviews match)
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When I originally started with Tracfone I had trouble with the cheap phone models ( I tried two of them) so I purchased what was the top of the line Tracfone with qwerty keyboard, triple minutes and an acceptable still and video camera. I've now accumulated 3000...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.2
I didn't like
  • Upgrade
#850494
Trac fone sent a new sim card for a new phone but it says not registered and I can not use phone. They will not let me speak to a rep or real person about this I do not want to lose the cost of the cell plus the airtime card, but I can not think of anything else...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

I didn't like
  • No resolution to my problem
#714765
I purchased a new Lg sunrise tracfone this month as a birthday present. The phone will not go off the emergency screen. I called tracfone for service. They were unable to help me. They said they will mail me a voucher to return the phone and will send me a new one....
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Anonymous
frackfone

sins the beginning when I bought the tracfone from Walmart together with the 45 min straight talk service. I activate the phoneand installed my favorite app. I got all kind of...

Anonymous
Anonymous

We finally received the new TracFone on Sept. 24th. If this phone works properly then hopefully this issue will be resolved!! Fingers crossed!,

3.3
I liked
  • No contract
I didn't like
  • Not being able to activate my 3rd tracfone
#690268

Mobile Network Review

I was never told that TracFone would not work out of my zip code. That's rediculous!
#618650
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Tracfone Phone Service Review

We have had a Tracfone for about a year. Tonight we took a short trip away and can't check in at home because we are suppossedly " out of 'our' zip code". What?! What good is a phone that only works for a few miles in any direction? Feeling really disgusted.
3.0
Details
Billing Practices
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Price Affordability
Product or Service Quality
#618647
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Tracfone - Cell Phone Review from Pittsburgh, Pennsylvania
This company is a scam and are crooks! Buyer Beware! I purchased a new phone thru a authorized retailer due to the previous phone not working. I was told that the phone that I purchased was not a Tracfone. I'm returning the phone for a full refund.
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AlexTrac
AlexTrac

Hi!We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com. Thanks.AlexTracFone...

#617602
Spent two hours with them then told to call back in one hour and give them a number and they could pick right up where they left off. Called back had to go through everything again!!! Spent another hour and a half on the phone getting the run around. Now they say phone...
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dhc1972
dhc1972

Update: Was finally able to get problem resolved. Was finally able to prove that another person had mistakenly entered my phone S/N and activated their new phone, however to...

Anonymous
DHC1972

Exact same problem, told exact same excuse. Tried to press for more information on the supposed transfer for 30 minutes, finally told had to get assistance from another depar...

you will pay for your minutes and get double airtime as per the contract. however, you will go to use your phone one day and see 9 minutes left when in my case i had over 300 minutes left. no one will ever reimburse those minutes. you will talk to a bunch of "reps"...
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Anonymous
GaryR60

Tomorrow evening makes 96 hours since I ordered 240 minutes and I have still yet to receive them. I found no way to get in touch with a live human being about this, and the we...

Anonymous
Anonymous

Yes, TracFone really isn\'t the best service, but the plans are affordable. I\'ve had a TracFone for about 6 years, and I\'ve only had a few problems with not recieving plan m...

#162471
Set up phone and received phone number. When I used the phone to test it out with a call, it goes to a long distance provider - get charged minutes but cann't make any calls. Used land line to call number and all it does is go to voice mail box that according to...
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Anonymous
Elston

My Name is Elston and I am a Tracfone Employee and I am here to assist anyone that needs any assistance. My contact information is 1.800.626.4883 ext 6107 or my email is elomb...

Anonymous
Elston

My Name is Elston and I am a Tracfone Employee and I am here to assist anyone that needs any assistance. My contact information is 1.800.626.4883 ext 6107

#151062

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TracFone Wireless, Inc.
9700 N.W. 112th Avenue
Miami, Florida 33178
United States
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