State: New York City: Rochester Clear all filters (8 of 1260 reviews match)
filters
State:
City:
Product:
Show
bought new tracfone, tried activation online, says incorrect phone number on current phone, after many phone calls to tracfone, the new phone still has incorrect phone number on it.when I call the phone number, it still rings in on the old phone. the phone number on...
Read more
blueberrymom
blueberrymom

Can you take it somewhere like Best Buy or Radio Shack and see if one of their employees can help you?

Anonymous
Anonymous

:(

#438098

TracFone in Rochester, New York - They need to hire more reps.

I was on hold for 29 mins with the regular customer service. Then I called the 1800 corporate number. And was on hold for 42 mins before I decided to hang up. 3 wasted days with till no activated phone. All I want is for my phone to be a activated. I don't even think it is worth all the trouble now. I called the corporate office in Miami, fl and left a voicemail describing my frustration, and I don't even think that will honestly do anything to help my situation further. I have never had this many problems with tracfone.
#389096
Show
I bought the $19.95 phone-DMFL & 60min card on Sept 15th. JUST TODAY I got the mess straightened out. The email support has to be the worse I have EVER ran across, they all must be crack heads. The LG500 phone would not connect, but they kept telling me to enter codes...
Read more
Anonymous
Mark

THIS MUST GO TO MANAGEMENT!! Customer over 5 years, our automatic minutes delivery has been sporadic, if we get them at all. BUT....YOU ARE CHARGHING MY ACCOUNT REGULARLY,...

Anonymous
letsgoon

for \"really tough\" problem send an email to BBBcomplaints@tracfone.com. You will receive a quick response.

#349990
I had my Trac-Phone for 5 months. All of a sudden the keypad locks and i have to hold down a button to unlock the keypaad in order to make a phone call everytime!!!!!!! I have never ever had to hold down the button before. I am really dissapointed in this produced...
Read more
Anonymous
So sad

You *** idiotic dolt. Canada is INTERNATIONAL not nationwide. Nationwide is anything within the United States. Canada is not part of the United States and is it\'s own separat...

#287220
Re: I will proceed to file a civil suit against Straight Talk, & Tracfone for false advertising (KMM13127766V22514L0KM) smarttalk x ERD Management ERDManagement@tracfone.com 9:03 AM (11 hours ago) to me Robert I reset the voicemail feature on your phone to see if it...
Read more
Freewolf
Freewolf

DAMMMMMMMMMMMMMM!! Like It.WOW!

Anonymous
cwl7454

So what was the final outcome of these traded threats, being that this is a company headquartered in Latin America and probably retains multiple lawyers for just such threats?...

Tracfone

my phones clock got messed up some how so i called customer survice and after the half hour wait they were rather helpful because the couldnt help me they sent me a new phone and added minuets on to it however when the ne phone came i went online to activate it i kept gttting the message saying it could not complete the transaction so im sitting on the phone now waiting for customer survace to pick it up i was told 15 min wait ive been on the phone for almost 1.5 hours i cant wait to get a non tracfone for cell all for something as simple as activating my new phone with my old number this sucks
Show
i bought my second cell phone from the trac phone service i use. the first worked great and it was a lg phone. the new one worked on and off. decided to use the new phone only and was on the phone with trac phone for over 3 hours only to be told that the new phone had...
Read more
Anonymous
Burt

@ JoeaN: You might want to learn a little about cell phones before you say anything. They DO NOT all have sim cards. Have you ever heard of CDMA phones? CDMA phones DO NOT...

Anonymous
JoeaN

They told me the same thing and sent a new sim card. Same problem i was on the phone with them for... get this....3 hours. Now my phone works worse then before. Now I can\'t e...

#247829
It started about 6 mouths age I got an email to reverify my service and I went to there web site and did want that sked it said to call in so i did and the guy again asked me the same questions and then said I was al set I keep reciveing emails asking me to reverify so...
Read more
Anonymous
Ok service most of the time...

First, where did you learn to spell? Safelink is a govt provided free phone...I just reverified my service online no problem....If you are so unhappy with Safelink,get a pay a...

Contact TracFone Customer Service

Mailing Address:
TracFone Wireless, Inc.
9700 N.W. 112th Avenue
Miami, Florida 33178
United States
All TracFone Contacts

Latest Question

TracFone Questions