Craig, Colorado
Not resolved
5.0
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1 comment

I purchased a new Tracfone on 6.24.15 and called the appropriate number to switch service from my old Tracfone that was 8 years old and having issues.It took some time to transfer since the accent of the service person was difficult to understand .

My old cell was immediately turned off and neither the new or old one has worked since . I have made several attempts online to have the issue resolved but to no avail . I did notice thru the website that 2 months has been added to my service . It's 9.19.15 and I am still without service .

This was the one of the biggest electronic mistakes of my life !

This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $100. fhlc1995 is overall dissatisfied with Tracfone. The most disappointing about tracfone service transfer at Tracfone was awful customer service , but reviewer liked price of phone. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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AlexTrac
#1036117

Hi.I’m Alex from TracFone Wireless.

We're sorry for the trouble.To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com.

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