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I talked to Arneal with Tracfone customer service. My Tracfone has been malfunctioning for over a week now. The phone kept loosing charge so bought a new battery, but still it would not hold a charge. Then the phone kept locking me out of "my acct" so now I can't...
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Anonymous
Anonymous2

I just received my 2nd Safelink Tracfone. Thre 1st one quit working after only 5days. This one, 2nd one, won't even accept to connect to WiFI or even a cell network!! I spent ...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.8
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I didn't like
  • Tracfone is still not working
#884112
I owned a simple Obumer type tracfone since 2011. THen I decided to get modern and buy a simple flip open type phone from Tracfone. What a piece of junk! My wife can't ever get a hold of me, even at Walmarts. My boss can never get a hold of me. Everytime someone...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

#720781
Received an email offering ability to purchase service days without buying minutes. Tried about 10 times online then spent 2 hours on the phone with 5 people who spoke terrible English. Told I had to buy minutes to get the service day option! Went over and over again...
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Anonymous
Anonymous

Same issue here. I have recieved this offer twice, and have not been able to take advantage of it either time.Been through 3 chat sessions, and a phone call before doing a goo...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email to TF.CorpResolutionTeam@tracfone.com. Include your name, con...

1.8
#589948

I was a customer of Tracfone for a year and was mostly happy with the affordable and reliable phone service, albeit on *** phones. I bought a new phone the next year to be able to text better, because the touch screen phone I had was terrible. Being able to keep my...
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#407138
Got the LG500 with new Tracfone service. The phone died w/in two weeks & continues to die about every other time I use it. Basically it locks up at random, when you use the menus or the training games. The only way to "wake up" the phone is to take the battery out &...
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#316404
Purchased Tracfone at HSN.com in June 2011 ... received it mid July. Went online to register it after first full charge on July 17, was told my minutes would be added within 24 hours. Aug. 1, I inquired about my 1200 minutes not yet added and phone not holding charge....
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Anonymous
tristecoeur

Shouldn\'t have bought the phone from HSN over the weekend............. Its supposed to arrive next week............ :?

Anonymous
cwl7454

What do you expect:TracFone is a subsidiary of Latin America\'s top wireless carrier, América Móvil.

#277169
You were reading a complaint about Tracfone. Filing a new complaint about What horrible service!!!! Tracfone employs tactics to discourage you from obtaining what is rightful due all customers. Discouraging you so you will give up trying to get what is rightfully...
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Anonymous
Worldchamp

Hey Dr. Tracfone, It\'s not the number of units sold - That\'s just good marketing from your marketing agency. What\'s important here is the number of customer complaints and ...

Anonymous
Kelly's mom.

A word to the wise, the phone is adequate for the cost, the features are okay, the cards are in line with other cheap phones but the customer service is HORRIBLE! HORRIBLE! A ...

#156045
What horrible service!!!! Tracfone employs tactics to discourage you from obtaining what is rightful due all customers. Discouraging you so you will give up trying to get what is rightfully yours. You are entitled to your call logs, especially when their...
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Anonymous
GBC

I\'ve had nothing but bad service, bad reception since I got my Tracfone. The only reason I hung onto it was the cheap factor. But you get what you pay for. Things finall...

Anonymous
johny boy

I have had Tracfone for over 2 years, service has been fine in my area. I have no need for a call log, data plans, etc... I use it as a phone, and dont want a lengthy phone b...

#155974

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