TracFone - LOUSSSY SERVICE UNABLE TO TALK TO LIVE PERSON
RECV HSN PROMOTIONAL TRACFONE 3X MINUTES PREPAID PHONE,,I DO EXCEPT PASSSING EXPIRATION DATE FOR 3XMIN ACTIVATION, BUT WHEN ATTEMPTED TO GET REGULAR 1X (2X) NORMAL MINUTES, 400 MINUTES INSTEAD OF 1200 MINTUES,,, MINUTES WERE NOT ADDED TO PH AFTER BEING INFORMED THAT THEY WOULD BE ACTIVATED,,CONTACTED TRACFONE,ADVISED TO CONTACT HSNSIMPLYWIRELESS CUSTSERV, UNABLE TO CONNECT BECAUSE WHEN SUBMITTED/ENTERING EXT#,,MESSAGE KEPT SAYING INVALID SELECTION ** CHOICES WERE #1 OR #2,,,,TRACFONE CUSTSERV SAID TO CONTACT HSN,,,- HSN SAY TO CONTACT TRACFONE,, UNABLE TO GET COMPETENT SERVICES OR INFO FROM EITHER ,,VERRRY VERRRY DISSATISFY & PISSED ,, WHAT MAKE IT WORSE IS THAT EVERYTIMJE I CALLED BACK TO HSN CUSTSERV OR TRACFONE CUSTSERV,,BOTH GET GIVING ME THE SAME OLD UNHELPFULL INFO, AND THAT WAS TO CALL THE OTHER ONE FOR ASSISTANCE,," ANYBODY ELSE PISSED OFF
Location: Phoenix, Arizona
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My tracfone that is under warranty stopped working. They sent me a reconditioned phone to replace the phone underwarranty that I purchased new.
Spent 2 hours last night with some *** that I could hardly understand and who did not know how to transfer my phone number from the old phone to the new phone. New phone sim card is not recognized. The service tech that I was working with had to leave last night because it was the end of his shift. He said that he would call my home phone back between 3 and 4 p.m.
It is 4:19 p.m. and he hasn't called me. Two weeks without a phone and no help from tracfone to transfer number and transfer the minutes that I have.
Not Happy! :(
:grin ahhmmm i really dont know
but i still love st
Editors at PrepaidReviews.com give TracFone a 4-star rating (out of 5), praising its simple, low-cost phones and carry-over minutes. Customer reviews, however, give TracFone an overall rating of 2 stars, with many citing problems with customer service.
Editors at PrepaidReviews.com give TracFone a 4-star rating (out of 5), praising its simple, low-cost phones and carry-over minutes. Customer reviews, however, give TracFone an overall rating of 2 stars, with many citing problems with customer service.