Tracfone - Lose Signal With No Help

38 of 928 Tracfone reviews

This start on July 19-21 last month when I wasn't getting no signal for no reason then on Aug.1st I email them saying that I'm not getting a signal and waiting for a reply that took about 2-3 days later.

So I got a reply from them saying that they try to call the phone that had no signal and after 4-6 times replying back to them saying that you can't call the phone because there no signal every time.

Now about month later I'm still not getting help from them.

I even look at the phone coverage area showing that I'm in the coverage area for the phone.But learn that I'm not the only one who not getting no signal so there wrong here.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Style and Design
Customer service
Coverage Area
Price Affordability
Reliability
Discounts and Special Offers
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Warranty
Product or Service Quality
Advertised vs Delivered
Value for money
More

  • What I liked
    • I liked the price of the phone
    • Price of phone
  • What I disliked
    • Absolute poor customer service
    • Worst customer service ever

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$60
Product or service
Review category
Telecommunications
review #904389 by

Author wants to be contacted by the company. Learn more

Had an experience with Tracfone? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
38 of 928 Tracfone reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
AlexTrac

Aug 21 #1201796

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com.

0 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Tracfone. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Tracfone.
Filing a new complaint about
×