Tracfone - Lose Signal With No Help

57 of 947 Tracfone reviews

This start on July 19-21 last month when I wasn't getting no signal for no reason then on Aug.1st I email them saying that I'm not getting a signal and waiting for a reply that took about 2-3 days later.

So I got a reply from them saying that they try to call the phone that had no signal and after 4-6 times replying back to them saying that you can't call the phone because there no signal every time.

Now about month later I'm still not getting help from them.

I even look at the phone coverage area showing that I'm in the coverage area for the phone.But learn that I'm not the only one who not getting no signal so there wrong here.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Advertised vs Delivered
Price Affordability
Value for money
Product or Service Quality
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
Coverage Area
Customer service
Style and Design

  • What I liked
    • I liked the price of the phone
    • Price of phone
  • What I disliked
    • Absolute poor customer service
    • Worst customer service ever

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Review category
review #904389

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57 of 947 Tracfone reviews

Aug 21, 2016 #1201796

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

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