(29 of 1260 reviews match)
Latest review first
I am beyond words to explain this deplorable customer service! Over 6 wks ago my phone was D/C due to it being on the old network. I get this but then everything else goes wrong. I was not notified my phone was to be turned off (apparently I was emailed but I don't...Read more
Track phone Must go outta business for fraud deception they will go bankrupt soon go to *** track phoneRead more
I am raj. I have my unlock smartphone ... I had check my IEMI number on tracephone website and they said that congrats your phone is compatible. I had purchase new BYOP SIM Card... after that I had contacted there customer service agent... they said your phone is not...Read more
Ihave a Lg tracfone I could afford to put minutes in the last few months because I am unemployed and this was my only phone no wrning nothing they shut it off I have 741.41 minutes and they still shut me off WHAT ISGOING On?Read more
After 3 days on the phone trying to change over old phone to new phone and keep same #. What a joke. come to find out after putting in NUMEROUS codes that they gave. I get a new # and phone wont work. AND the # they gave me is for New jersey. I live in Illinois. ...Read more
- No contract
I didn't like
- Loss of phone and minutes
- Failure of transfer
I've been trying to restore service with my new tracfone for several weeks. I had to move my service from my old Tracfone to my new Tracfone because my old Tracfone ceased to function. Twice I had to call Tracfone to restore my service. Twice they have failed to...Read more
I made a trip to Target this morning to get a phone for my deaf Mother in law, when I arrived, they said no one would be there until 12:30. I went home (20 miles) since I had some work to do and returned at 2PM, they said no one came to work for the Tracfone, so no one...Read more
Tracfone Phone Service Review
There error. My minutes didn't register. Tried to tell me they could not correct it unless I bought more minutes. Kept saying"1 moment while I process your acct." . on phone for 2 hrs! I think they are trained to purposely frustrate you so you buy more minutes! It's the only way they act like they can resolve problem.I didn't cave in and FINALLY, all of a sudden they miraculously could fix it.
My old phone died suddenly without warning, so I went up to Wal-Mart to buy a new one. I go online to try to set up the transfer & couldnt find my old phone at 1st so i asked the online customer service representative for help. I told her i was trying to transfer...Read more
Glen Carbon, Illinois
I didn't like
- Awful customer service
I bought a new phone and turned out to be defective will not receive signal some of thetime but would show 3 bar under the 3g called spent2 hours on phone with tec support . was told we will send a replacement phone which will be3 to 5 bussiness day oh that right today...Read more
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