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Diversity of Products or Services
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2 comments

Everytime I call the 800-867-7183 number I get a rep who doesn't speak english very good, seems to care less about my problems and I getting ready to cancel my service & goto another carrier!

Also forget about transferring your line to a new carrier as they will try & stop this at all costs!

Product or Service Mentioned: Tracfone Customer Care.

Reason of review: Poor customer service.

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AlexTrac
#1694871

Hi WeirdAbyssinian634. I'm Alex from TracFone Wireless.

We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2qdrKHH to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

AlexTrac
#1679232

Hi WeirdAbyssinian634. I'm Alex from TracFone Wireless.

We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2qdrKHH to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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