State: Florida Product: Tracfone Account Clear all filters (5 of 38 reviews match)
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TracFone - Horrible

These are a bunch of thiefts. I got a phone for my Mother in law who is 91 and even do I set the account to auto refill, they disconnected the phone every month saying that she didn't have money in the account. She did not spend a quarter of the minutes that suppose to roll over. They are digusting bunch of robbers.
1.8
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website
Product
Tracfone Account
#1211599
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I bought a (smart phone?) and transferred my min and days from old phone to this phone on Aug 27 2016.Minutes were in excess of 4500 and days were in excess of 2years. I use the phone only for in car and when Im out in the yard for emergency only. my children and...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.0
Product
Tracfone Account
I didn't like
  • Not attempting to fix problem
  • Non speaking american cs reps
#1018775
I order and pay for phone and service online. They send empty box with someone else's return label. I called many times and talk to many support people who obviously hate Americans. Took three hours to get someone to believe I was not lying. I was lucky enough to have...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.3
Product
Tracfone Account
#778257
My name is Roman Maluk.I have two tracfone numbers:941 320-1674, and941 786-2507. I jast received new credit card, and wanted to notify tracfone about the change, so as not to interrupt service. I spent one hour or more to try to talk to someone at tracfone....
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Product
Tracfone Account
#749342
the absolute worst--Angela had no interest in resolving my problem with double minutes---she could have cared less---corporate should look into the customer service problem--evidently it is endemic---billkrupa@yahoo.com---why is it neccessary to have 100 words when I...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.0
Product
Tracfone Account
#739447