(8 of 1260 reviews match)
(786) 475-5312 has been accessing my voice mail for the last weeks. It uses several minutes of my voice mail space. By clicking option 5 on my voice mail menu I get the time of the call and the number making the call. It has been able to repetitively use the minutes of...Read more
- Cost when i used very few minutes
This company is a joke. They need to be put out of business. Their is always no supervisor available or manager to speak with concerning your problem. I was told that my current minutes will not be lost if I purchase another card,all of my previous minutes were lost...Read more
TracFone in Miami, Florida - International calls
I bought this tracfone service,as in the brochure,it allows for international calls. I am Canadien,spend wonter in Florida. I attemted to call Canada,the phone rings in Canada,but you cannot hear one another. I reported this to trackfone,talked to 3 reprsentatives, and they cannot fix it. To me they provide false information.This is very desapointed, as the reason I bought it was for international calls. It is difficult to understand that this company does not deliver what it promises to. I hope that they will fix this, as I will tell all of my Canadiens friends spending winter down south the problem they will be facing
Tracfone puts a text message on your phone telling you that you have bonus minutes and then tells you they have expired when you still have time to add them. What a ripoff. I called customer service only to wait 15 minutes for someone to come on line and then tell...Read more
Today (12/13/10) I tried to buy 450 minutes of airtime; gave Tracfone (like a fool) my credit card number), and have received ZERO minutes in return while my credit card is being assessed $78.99. Isn't there anything that can legally be done about this? When I...Read more
Have been trying to get my new phone rectivted into Tracfone. Have talked to uneducated ***'s on a daily basis to get this completed. Have spoken with supervisors and managers to no avail. They are totally useless and worthless. you can't understand most of...Read more
Overnight Shipping Fraud or Idiocy at Tracfone
I ordered a phone on Sunday at 11:00am. Ordered overnight shipping. Figuring I would get it on Tuesday since it was overnight and Sunday was no shipping. Today is Tuesday no delivery. I call up & the rep says because I ordered on Sunday. I said yes but you got it on Monday before the overnight shipping cutoff. Sunday is b4 Monday. The rep says no. She said if I ordered on Monday & not Sunday I would have got it on Tuesday. Is she clueless???? I said I want my money back for overnight she said no as I personally selected overnight not Tracfone. I said well I didn't get overnight, and she says I ordered on Sunday. Just kept going in circles. Tell me how in the world could I not receive it on Tuesday even though they had the order on Sunday and even before shipping cutoff time on Monday. I hung up in frustration as she said call back the next day to find out when delivery is.
I recently encountered a horrible customer service experience with Tracfone's cusotmer service. At the time I thought I was completely in the right and argued quite a bit with the customer service rep, even her supervisor too. I was trying to use a promo code when...Read more
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