(20 of 1260 reviews match)
Latest review first
Dropped phone calls in the middle of calls as if someone was interfering. No contact conection with international calls even when using a calling card. Specifically calling to the dominican republic. Loss of connection regularly. When i try to contact tracfone through...Read more
Tracfone customers be advise...this has been my experience when dealing with Tracfone. If you submit a concern or complaint about your cell service that relates to another company's equipment (I don't believe that Tracfone owns any cell tower equipment or voicemail...Read more
I purchased a TracFone for a total cost of 176.33. I tried to activate my newly purchased phone and it was impossible since I didn't have a "pin" number. In order to get my NEW COSTLY FONE activated, I needed to pay another $11.35 to activate the phone. My question is:...Read more
I Called into customer service on January 16th to complain. I had bought minutes for my phone 3days earlier.and they were gone. As usual they put you on hold and act like they are rechearching but in actuallity they are helping another custome so as usuall i got...Read more
I brought a Sim Card with a one year of service. But I was not offered the chance to keep my original #. I was only given a customer services# to call to fix the problem. I eventually had to call more than 10x & still not solving my problem. During the calling I was...Read more
After loosing my 1st Tracfone it was all down hill from there. I was issued a replacement reconditioned one whose microphone *** out relatively shortly. Tracfone sent me another replacement and all that had to be done was to KEEP my existing phone number. After...Read more
I have now spent 3.5 hours on the phone or in chat with service representatives. It seems Tracfone cannot differentiate between a physical phone device and the phone number assigned to it. When I reported my phone lost, I ordered a replacement phone with the...Read more
Updating my experience with tracfone failing to transfer my minutes from an old phone to a new one, more details in previous review. The tracfone that had 8800.42 minutes on it was purchased at Walmart. The phone I purchased to replace it that was reactivated with...Read more
After 5 tries to resume phone service on our Android ZTE, maybe we will be successful. However, to have go through their untrained, unprofessional, inept Latin zombies to get what you need done, I would rather have a root canal without knock out juice. Tracfone is the...Read more
I want to transfer one phone account to another-both tracfones. On hold forever and then told cannot do it and transferred me to "refunds". Refunds does exactly the same as first one (including hold time) and says she cannot transfer without loosing balance on phone to...Read more
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