Purchased double the minutes for life card last year and it wouldn't work yesterday when renewing our yearly contract. After 13 years of service they will not honor their double for life saying that we only ordered the 800 minutes and not 400 plus double for life!
Why would we pay the SAME price for the minutes when we could have the better bargain? After over an hour on the phone and speaking to a manager they refused to honor the double minutes.
We are now stuck here for another year as we already renewed both phones but are done with this garbage after this. BALOGNA!!!
Review about: Tracfone Phone Service.
Monetary Loss: $40.