Not resolved

two months ago I purchased a 200 card from a killed my ph. their deaer had not paid daughter bout a small card from a different store.i am a dav 60 years.

my knees. I live alone in thae woods I often carry 3 phones .I bought a card to add to my tf flip ph they said they would not put time on it and sent a andsroid .I never tried to use it. they charged me sales tax on interstate commerice before it was legal.i do not have a cell ph to use. but at least it Is warmer now if I fall and have to spend the night in the woods.

William Robert liggett aka bill, billy, billu bob . I have been a tf customer abouy 20 years,bought 20 ph gave some to the needy.i have lived here more than 10 yr my add po box 33 and hc73 94 d marble falls Arkansas 72 648.

my land line=870 741 0538.i have called many times. yhyey want me to pay another 45.00yhey haven't mentioned the card my daughter added.

Product or Service Mentioned: Tracfone Phone Service.

Reason of review: Bad quality.

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Hi PissedConsumer1524115. This is AlexTrac from TracFone Wireless.

We sincerely apologize for the inconvenience we have caused you. Please chat with us at so we can further assist you with your concerns. You can also call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.


Hi. I'm Alex from TracFone Wireless.

I noticed your post on this blog and I'm sorry that you are having some problems. Please click on this link to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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