State: District Of Columbia City: Washington Clear all filters (19 of 1260 reviews match)
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I purchased a 3 months card for 180 minutes on the 18th, used only a couple minutes on a quick call. Then 3 days later, all my minutes vanish for no reason... I tried contacting tracfone support but it said my request can't be processed at this time... I tried posting...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Went to use my phone and it says "no service" I used this phone last night just fine. 785-431-9823 Ihave 287 min with over 200 days of service. My email sedmunds333@gmail.com
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Anonymous
sunny

The phone came back on the next day. Tower issues? We live in the country, so the phone is important to us. Hopefully this won't happen again.

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

bought a tracphone this summer. Voicemail has never worked. Phone reports there are many messages in the box but I can't access them. When I dial the voicemail, I get a demand for a password that I have never created and never been given. Have called customer...
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Tried to reacitvate my tracphone they said I would have to have new sim card. Waited for it then called back they tried to say that the pin number had already been activated which that couldn't of been. I couldn't use the phone. They had me on the phone for...
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kenbo
kenbo

Same thing happened to me.Suggest you activate the lock keypad feature so you don\'t activate the browser while it is in your pocket. If you hit the exit button, it takes abo...

#312073

I have the tracfone service because i travel a lot on a daily basis. i rarely use the voice service or any cell service. the phone is predominantly only if my vehicle would break down. i had a monthly auto-pay that would automatically add minutes in case i would...
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Corp.Troy
Corp.Troy

Hi, this is Troy and I work with Tracfone. I noticed your complaint from this blog about the minutes that you were not able to use. We would like to offer our assistance in re...

I purchased a new tracfone and tried to transfer my number and minutes. 3 reps and 21/2 hours later still not done. When I was put on hold the last time I tried to get through I was told I had an estimated wait time of 15 minutes. 1 hour and 15 minutes later I was...
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Anonymous
jay

nice guy but but im still waiting

Anonymous
JC_Trac

Hi, this is JC with Straight Talk Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email address ...

Tracfone can't process a renewal

I spent 2 hours yesterday and another effort today and i still don't have the service renewal (extension) I need. They kept getting 'failed' notices but the transaction went through and my credit card was charged but I got nothing. VISA refunded all 6 charges yesterday and 2 today. My service ends next week. I don't use my cell phone much and have had no problems until now (other than language problems with CS) I have been a customer for some ten years and have always had my problems resolved by their foreign representatives until now. Thank you.
#296262
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The 800-876-5753 # no longer appears to be cooperate. I have tried speaking with 4 different people, the accents are so thick that I cannot understand them. The last man I spoke with I said "I am sorry, I am just having a hard time understanding you through your...
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Anonymous
cbiss

Call 800-867-7183 and get technical services. They helped me and spoke ENGLISH

#286904
Tracfone is quite simply a predatory company that seems to be in the bussiness of extracting money from the poorest of Americans. (What else would you expect from a company that spells its brand phonetically?) Please note that it is often available in rural, economicly...
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Anonymous
TracPhone user

Sorry \"30|.00 for 120 miniutes equates to $4 per min,\" is incorrect. 30/120 = .25 cents/minute. If there is a lack of towers in an area, then no brand of cell phone will fu...

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TracFone Wireless, Inc.
9700 N.W. 112th Avenue
Miami, Florida 33178
United States
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I received a replacement Samsung 155G for a failed phone of the same make and model. Everything went fine until we got to the transfer of my 378.2 minutes which TracFone deemed it necessary to...
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Anonymous
zannah

:upset :cry :upset :eek :upset Tracfone CSR\'s are so hard to understand and can be very indignant. This is some operation they\'ve got going, I\'ll tell you - and I ...

Anonymous
zannah

YES, they sure do steal your effin minutes!! They just stole 2,000 from me, and I am so pissed! I am preparing to contact the President, a man allegedly called MR POLLARD in ...