(19 of 1260 reviews match)
Latest review first
I purchased a 3 months card for 180 minutes on the 18th, used only a couple minutes on a quick call. Then 3 days later, all my minutes vanish for no reason... I tried contacting tracfone support but it said my request can't be processed at this time... I tried posting...Read more
Went to use my phone and it says "no service" I used this phone last night just fine. 785-431-9823 Ihave 287 min with over 200 days of service. My email firstname.lastname@example.orgRead more
bought a tracphone this summer. Voicemail has never worked. Phone reports there are many messages in the box but I can't access them. When I dial the voicemail, I get a demand for a password that I have never created and never been given. Have called customer...Read more
Tried to reacitvate my tracphone they said I would have to have new sim card. Waited for it then called back they tried to say that the pin number had already been activated which that couldn't of been. I couldn't use the phone. They had me on the phone for...Read more
I have the tracfone service because i travel a lot on a daily basis. i rarely use the voice service or any cell service. the phone is predominantly only if my vehicle would break down. i had a monthly auto-pay that would automatically add minutes in case i would...Read more
I purchased a new tracfone and tried to transfer my number and minutes. 3 reps and 21/2 hours later still not done. When I was put on hold the last time I tried to get through I was told I had an estimated wait time of 15 minutes. 1 hour and 15 minutes later I was...Read more
Tracfone can't process a renewal
I spent 2 hours yesterday and another effort today and i still don't have the service renewal (extension) I need. They kept getting 'failed' notices but the transaction went through and my credit card was charged but I got nothing. VISA refunded all 6 charges yesterday and 2 today. My service ends next week. I don't use my cell phone much and have had no problems until now (other than language problems with CS) I have been a customer for some ten years and have always had my problems resolved by their foreign representatives until now. Thank you.
The 800-876-5753 # no longer appears to be cooperate. I have tried speaking with 4 different people, the accents are so thick that I cannot understand them. The last man I spoke with I said "I am sorry, I am just having a hard time understanding you through your...Read more
Tracfone is quite simply a predatory company that seems to be in the bussiness of extracting money from the poorest of Americans. (What else would you expect from a company that spells its brand phonetically?) Please note that it is often available in rural, economicly...Read more
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about TracFone? What happened? What can we help you with?