Contact TracFone Customer Service
TracFone Phone Numbers and Emails
Toll-Free Number:
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(800) 867-7183
- Total calls: 562
- Issues resolved: 15
- Last call:
Customer Service:
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(305) 371-58681 E FLAGLER STĘ MIAMI, FL 33131
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(305) 373-43201 SE 3RD AVEĘ MIAMI, FL 33131
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(305) 377-96121 W FLAGLER ST MIAMI, FL 33130
TracFone Emails:
TracFone Contact Information
TracFone Website:
TracFone Help Center:
Corporate Office Address:
Summary of TracFone Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TracFone Customer Service?
Staff Question:
- “Stop service”
- “Because your manager never called me back to make sure my number transferred to my new phone I've been waiting 2 1/2 hours by my house phone and my cell phone still not working”
- “I need service pls.”
Activation/ Cancellation Question:
- “I have a phone it's a Verizon phone.i need it to be a Trac phone to be able to put my activated sim card in this phone please”
- “Cancel account ,”
- “Want to renew contract”
Product/ Service Question:
- “Working to set up”
- “Need to disconnect phone”
- “My telephone isn't working”
Payments and Charges Question:
- “When is payments due”
- “Billing”
- Overpayment
Cards Question:
- “To unlock my sim card”
- “I need my puk code for my sim card”
- “PIN number”
Account Question:
- “I need my account number and pin”
- “Need my account number please”
- “Account info”
Request for Information Question:
- “Need some questions answered”
- “Order status”
- “How to add cellular data”
Return/ Replace Question:
- “Replace old phone”
- “I am changing my credit card number because someone hacked my account.”
- “Return”
Shipping and Delivery Question:
- “Bought gig of data-did not get data-debit card was charged”
Refund Question:
Other Question:
- “Unlock phone”
- “Missing Available”
- “Need phone data”
About
Phone Service, Customer Care, Service Transfer
Sim Card, Account, Simple Mobile My Account Mobile Application
Pros: No contract, Price, Cost when i used very few minutes, Good service for years, Having the same phone number
Cons: Poor customer service, Untrained call centers, Tech support, Nonresponsive, Worst customer service ever
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TracFone Wireless Inc. is the largest US prepaid cell phone provider. It was founded in 1997 as an affiliate of America Movil. The subscribers are not obliged to buy contracts. The company cooperates with global major cell telephone manufacturers, such as LG, Nokia and Motorola. The company has a bright selection of phones and accessories from handsets to the latest flip camera phones. TracPhone is recognized to be the best coverage provider. TracFone has close partners among world-wide cell phone retailers, therefore the customer service and delivery are on the highest level.
TracFone is ranked 237 out of 1709 in Telecommunications category
USA
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