TracFone Phone Numbers and Emails

Toll-Free Number:

  • (800) 867-7183
  • Total calls: 562
  • Issues resolved: 15
  • Last call:

Customer Service:

  • (305) 371-5868
    1 E FLAGLER STĘ MIAMI, FL 33131
  • (305) 373-4320
    1 SE 3RD AVEĘ MIAMI, FL 33131
  • (305) 377-9612
    1 W FLAGLER ST MIAMI, FL 33130
  • (305) 379-9316
    100 BISCAYNE BLVD MIAMI, FL 33132
  • (786) 665-8357
    1055 W FLAGLER STREET MIAMI, FL 33130
  • (305) 350-9859
    1099 SW 1ST AVE MIAMI, FL 33130
  • (786) 953-7849
    113 NE 2ND AVE MIAMI, FL 33132
  • (305) 514-9229
    1156 W FLAGLER ST MIAMI, FL 33130
  • (786) 393-7076
    1199 W FLAGLER ST STE 17 MIAMI, FL 33130
  • (305) 548-8728
    1200 BRICKELL BAY DR MIAMI, FL 33131
  • (305) 358-7577
    1201 BRICKELL AVE MIAMI, FL 33131
  • (786) 472-3644
    133 NE 2ND AVE MIAMI, FL 33132
  • (561) 381-1617
    1490 NW 3RD AVE MIAMI, FL 33136
  • (786) 420-5104
    1655 NEW 3 AVE MIAMI, FL 33136
  • (305) 374-1140
    170 SE 3RD AVE MIAMI, FL 33131
  • (786) 670-3412
    1717 N BAYSHORE DR STE 108 MIAMI, FL 33132
  • (786) 838-0316
    200 BISCAYNE BLVD MIAMI, FL 33132
  • (305) 854-6340
    200 SW 13TH STĘ MIAMI, FL 33130
  • (786) 425-1944
    214 NE 1ST ST MIAMI, FL 33132
  • (305) 858-5115
    227 SW 8TH ST MIAMI, FL 33130
  • (786) 266-1481
    252 NE 1ST ST MIAMI, FL 33132
  • (305) 374-1495
    255 E FLAGLER ST STE 101 MIAMI, FL 33131
  • (305) 879-3081
    454 SW 8TH ST MIAMI, FL 33130
  • (786) 277-1010
    742 SW 8TH ST MIAMI, FL 33130
  • (305) 854-0131
    801 SW 8TH STREETĘ MIAMI, FL 33130
  • (305) 854-7011
    812 8TH ST MIAMI, FL 33130
  • (786) 253-7139
    838 W FLAGLER ST MIAMI, FL 33130
  • (305) 372-8144
    888 BISCAYNE BLVD MIAMI, FL 33130
  • (305) 374-0478
    95 SE 9TH ST MIAMI, FL 33131
  • +1 809 350 1400
    80 SW 8TH ST MIAMI, FL 33130

TracFone Emails:

Customer Service
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

TracFone Contact Information

TracFone Website:

TracFone Help Center:

Corporate Office Address:

TracFone Wireless, Inc.
9700 N.W. 112th Avenue
Miami, Florida 33178
United States
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TracFone Rating Based on 701 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of TracFone Customer Service Calls

639 TOTAL
CALLS
05:58 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TracFone Customer Service?

Staff Question:

  • “Stop service”
  • “Because your manager never called me back to make sure my number transferred to my new phone I've been waiting 2 1/2 hours by my house phone and my cell phone still not working”
  • “I need service pls.”

Activation/ Cancellation Question:

  • “I have a phone it's a Verizon phone.i need it to be a Trac phone to be able to put my activated sim card in this phone please”
  • “Cancel account ,”
  • “Want to renew contract”

Product/ Service Question:

  • “Working to set up”
  • “Need to disconnect phone”
  • “My telephone isn't working”

Payments and Charges Question:

  • “When is payments due”
  • “Billing”
  • Overpayment

Cards Question:

  • “To unlock my sim card”
  • “I need my puk code for my sim card”
  • “PIN number”

Account Question:

  • “I need my account number and pin”
  • “Need my account number please”
  • “Account info”

Request for Information Question:

  • “Need some questions answered”
  • “Order status”
  • “How to add cellular data”

Return/ Replace Question:

  • “Replace old phone”
  • “I am changing my credit card number because someone hacked my account.”
  • “Return”

Shipping and Delivery Question:

  • “Bought gig of data-did not get data-debit card was charged”

Other Question:

  • “Unlock phone”
  • “Missing Available”
  • “Need phone data”

About

Top TracFone Services

Phone Service, Customer Care, Service Transfer

Top TracFone Products

Sim Card, Account, Simple Mobile My Account Mobile Application

TracFone Pros and Cons

Pros: No contract, Price, Cost when i used very few minutes, Good service for years, Having the same phone number

Cons: Poor customer service, Untrained call centers, Tech support, Nonresponsive, Worst customer service ever

Related Companies

America Movil, Straight Talk Wireless, Safelink Wireless, Total Wireless, Simple Mobile

Summary

TracFone Wireless Inc. is the largest US prepaid cell phone provider. It was founded in 1997 as an affiliate of America Movil. The subscribers are not obliged to buy contracts. The company cooperates with global major cell telephone manufacturers, such as LG, Nokia and Motorola. The company has a bright selection of phones and accessories from handsets to the latest flip camera phones. TracPhone is recognized to be the best coverage provider. TracFone has close partners among world-wide cell phone retailers, therefore the customer service and delivery are on the highest level.

TracFone reviews and complaints

TracFone is ranked 237 out of 1709 in Telecommunications category

Area Served

USA

Payment Methods

VISADiscoverMasterCardPayPal

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