Contact TracFone Customer Service
Contact Information
You can contact the customer service representative of TracFone calling TracFone's helpline phone numbers.
- (800) 867-7183
TracFone Website:
TracFone Online Chat:
TracFone Emails:
- Customer Service
- Legal Privacy Inquiries
Corporate Office Address:
Help in Social Networks:
Summary of TracFone Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TracFone Customer Service?
Activation/ Cancellation Question:
- “Activate phone”
- “My phone sat to long and and deactivated”
- “Cancel”
Staff Question:
- “What to know went my service will run out”
- “Dont get any service”
- “Phone service deactivates it's self every 3 days”
Employment Question:
- “Need to add minutes with debit card”
Product/ Service Question:
- “Not working correctly”
- “To order a free phone”
- “Phone stop working. There was minutes on it”
Cards Question:
- “I need my puk code for my sim card”
- “I forgot my pin number why trying to make a call”
Payments and Charges Question:
- “My bill went to wrong person”
- “The simplest thing to take care of is taking forever. I literally switched phones and now i have gone without a phone for 4 days dye to them cutting it off after paying my bill. I have sent proof of EVERYTHING and they are stating they never received”
Request for Information Question:
- “Cant track my order”
Refund Question:
- “Last attempt to refund or fix my account they retaliated against” , Review #1979957
Account Question:
- “Hacking suspistions from competitors” , Review #1384478
Other Question:
- “Locked out of my Tracfone LG Rebel 4”
- “I cant get you to answer so i can perchase my minutes please call me and i will be making a complant”
- “Wi-Fi. Data”
About
Phone Service, Customer Care, Service Transfer
Sim Card, Account, Simple Mobile My Account Mobile Application
Pros: No contract, Price, Good service for years, Cost when i used very few minutes, Having the same phone number
Cons: Poor customer service, Untrained call centers, Tech support, Nonresponsive, Poor quality and difficult customer service
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TracFone Wireless Inc. is the largest US prepaid cell phone provider. It was founded in 1997 as an affiliate of America Movil. The subscribers are not obliged to buy contracts. The company cooperates with global major cell telephone manufacturers, such as LG, Nokia and Motorola. The company has a bright selection of phones and accessories from handsets to the latest flip camera phones. TracPhone is recognized to be the best coverage provider. TracFone has close partners among world-wide cell phone retailers, therefore the customer service and delivery are on the highest level.
TracFone is ranked 181 out of 1458 in Telecommunications category
USA
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