i bought a tracfone last month. anything that could go wrong did.
i spoke with 5 managers. 4 out of 5 of them were idiots. they totally didnt know what the *** they were talking about. i used half my minutes talking to tracfone or holding for tracfone.
i'm fighting to get my minutes refunded and the phone refunded. i will never say a nice word about them to anyone i know again. i wrote a 6 page letter to them last week. i'm getting ready to call again because i know they have received it and aren't responding.
surprise. if they don't back their product and provide good customer service, i will bad mouth them on every public forum that i can.
Product or Service Mentioned: Tracfone Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $55.
Preferred solution: Full refund.