Mineral City, Ohio
Not resolved
1 comment

Like so many others, got a text from Tracfone saying my tracfone service was ending on my 2G phone and that I must get a different phone (at no charge) and must do it right away before the network cancelled or they couldn't transferred the time and minutes I already own. I stupidly assumed that they would be sending me the same quality phone as the one I already owned.

Received a lousy quality flip phone. Back to texting in the dark ages. There should definitely be a law against this kind of thing. Am looking for the proper authorities to report this scam to.

If someone knows, please share. Thanks.

Product or Service Mentioned: Tracfone Cell Phone Upgrade.

Reason of review: Bad quality.

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Hi. I’m Alex from TracFone Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com.

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