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5 comments

finally talked to a person who advised that I could get a replacement phone and did not have to return the bad one . Will wait for the new one. Retract my bad comments !

Product or Service Mentioned: Tracfone Replacement.

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AlexTrac
#1694867

Hi, PissedConsumer1538294. This is AlexTrac from TracFone Wireless.

We are glad to know that you are getting your replacement phone. In case you need assistance, please chat with us at http://bit.ly/2qdrKHH. You can also call us at 1-800-867-7183.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

AlexTrac
#1691107

Hi PissedConsumer1538294. This is AlexTrac from TracFone Wireless.

We are glad to know that you are getting your replacement phone. In case you need assistance, please chat with us at http://bit.ly/2qdrKHH. You can also call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611.

Thank you. Have a great day.

AlexTrac
#1690822

Hi PissedConsumer1538294. I'm Alex from TracFone Wireless.

We're glad that you'll be receiving a new replacement phone without returning the bad one. Thank you for taking the time to share your feedback.

Should you require any assistance, just feel free to contact us through this chat link http://bit.ly/2qdrKHH. Have a good day.

AlexTrac
#1690812

Hi PissedConsumer1538294. I'm Alex from TracFone Wireless.

We're glad that you'll be receiving a new replacement phone without returning the bad one. Thank you for taking the time to share your feedback. Should you require any assistance, just feel free to contact us through this chat link http://bit.ly/2qdrKHH.

Have a good day. ^Wendy

MiaNet
#1690809

Hi. I'm Mia from NET10 Wireless.

I'm sorry to hear that you are having issues with our service. We would like to discuss the details of the issue, so that we can address it immediately. Please click on this link http://bit.ly/2lHoBuo to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-836-2368.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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