Tracfone - Bait & switch bonus minutes
Had minutes on phone got a text message from tracfone.Message reads "add a 120 minute card & get 270 bonus minutes using promo code 93760".
Bought the card added it to the phone using the promo code. Got a message that card was added. Message reads "120 minutes & 150 bonus minutes added. I called tracfone.
Spoke with customer service ; was told that the promo code was only for 30 minutes. I tried to explain that is not what the text message read. I tried to explain numerous times but all she kept saying was the promo code was for 30 minutes!
Customer service did NOTHING to satisfy customer.VERY DISSATISFIED WITH TRACFONE.
Review about: Tracfone Phone Service.
Monetary Loss: $34.