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In 2007, I purchased two TracPhones with over 400 units. I was down to 350 units one one of the phones. I was surprised when they cut off my phone with those minutes still on the phone. I complained to those idiots at TracPhone about me paying them for something I did...
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Haas1
Haas1

I\'m new to Tracfone, having just switched from Verizon Wireless. Immediately after activation (we have 2 phones) we started getting all of these calls from every area code i...

Ribbed
Ribbed

Those minutes don\'t last forever and the expiration date is clearly sown on the phone every time you look at the display. If you add more airtime before the expiration date y...

#127240
For about two years, my Tracfone worked great, so I told my girlfriend to get one. We had a few issues with hers. All the customer service people sounded like they are from India. It took many hours to fix simple problems via phone, so I tried the website. Most...
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Anonymous
Doctor TracFone

Before you toss your phone or do something worse (like switch to Cricket), contact TracFone SuperCSR Elston by e--mail: elombillo@tracfone.com for assistance.

Anonymous
Melarne

To fix said problem: Throw device in nearest dumpster and purchase a Cricket.

#127061

Well, I have to agree with almost everyone here. Tracfone has terrible customer service, outsourced to other countries, mine were to the Phillipines. I bought a tracfone, it worked for less than 2 weeks, and I only made one call in that time. The phone died, and I have...
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Anonymous
fracefone

I get a tracfone and daid money I it and did not use it when I do it told I don\'t have no time on it than is a joke.

Ribbed
Ribbed

You probably are, sorry for your problems but I\'m guessing a lawyer is going to cost you alot more than your card investment and probably not do anything but take more of you...

My father purchased a card with the intent of expanding the number of days, but confusion over the terms led to an incorrect purchase. Both the store clerk and my father made the same error trying to understand the terms. The store clerk had already attempted to...
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Ribbed
Ribbed

That\'s a known resolution to alot of problems with Tracs CS. Hang up and try again later with a fresh attitude and your favorite drink. Butting heads with the same people get...

clarasman
clarasman

Fair is fair--I slammed TracFone, but now I have to say they have resolved the problem. My wife called a different support number and started the whole process over as if it ...

Tracfone contracts to various carriers to provide cellular service. When I purchased the phone for my parents I explained that Tracfone should not assign AT&T as the carrier because that carrier does not work in my area even if the computer shows that it does. The...
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Anonymous
Anonymous

You are very patient---------- and dumb. I would have given up long ago, dumped the phone, and got a Verizon phone if thats the carrier you want. Its not complicated.....

Anonymous
John

I am impressed that they were willing to work with you until the problem was solved. Their model of sending out phones will never be as responsive as walking into some phone ...

#124107
I used TracFone for over three years and I highly WOULD NOT RECOMMEND IT to anybody. You have to keep all your receipts and scratched off cards that you use to add minutes. If the cards don't work, and most of the time THE CARDS DO NOT WORK, they will put you...
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Anonymous
Anonymous

track phone is trying to tell customers that there phones are not 3G or 4G so they lose all the data and time minutes they have saved up when the phone has been working over a...

Anonymous
Anonymous

Trackfone is a SCAM...I bought a track one a year ago and never used it. I tried to reactivate it online and add minutes. The online system took my minutes pin number but co...

#123869
I recently had to upgrade my Tracfone to keep my service. In exchange for a stainless steel phone at $230.00 they sent me a plastic replacement that sells for $19.99. Recently the phone just stopped working. After being on hold for 45 minutes they finally decided to...
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Anonymous
anonpersonme

While it was in bad taste to make a comment about someone\'s accent I do agree about tracfone taking forever to answer their phoneline. Last two times I\'ve called them it\'s...

Anonymous
Anthony Organ

im still waiting for my safe link mins and every time i go to it it sas its not working im getting upset

I have tried 4 times at the TracFone website to add the $40.00 worth of minutes to the brand new phone that I recently bought. The TracFone site does nothing to address the problem; I've entered the Card PIN # four times into the Tracfone itself, and all I get is a...
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Anonymous
Sent Tracfone a letter - got r

Sent to on Jan 20, 2011: TracFone Wireless Inc 9700 NW 112Th Ave Miami Fl 33178 Greetings: Enclosed please find a copy of receipt for a 60 minute airtime card purchased...

Anonymous
CARL DOUGLAS

I HAVE LOSS MY AIRTIME PIN NUMBER. MY PHONE NUMBER IS 337-326-9310.HAVE TRIED USING THE NETWORK TO ADD MINUTES. NEED PIN NUMBER TO COMPLETE THE TRANSACION. THANKS, CARL

#115536

I recently encountered a horrible customer service experience with Tracfone's cusotmer service. At the time I thought I was completely in the right and argued quite a bit with the customer service rep, even her supervisor too. I was trying to use a promo code when...
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Anonymous
Helen Kruse

The best way to get a human who actually answers the phone is by calling the Tracphone corporate office. The number as of March 2,2018 is ~ 1~305~715~6500. I had to ask for a ...

Anonymous
Your Mama

Worthless phone number.It does not connect you to the Executive Resolution Team, it connects you to the same *** customer service as their main number 1-800-867-7183.They must...

#112202