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I paid for 60 minutes for my phone and the phone won't accept them and the customer representatives can't seem to assit in getting them on the phone, so I would say that Tracfone has robbed me of $20. I would rather have given that money to charity. I bought...
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Anonymous
Rosie

I purchased an airtime card that never worked, so I bought another one which was the same story. The customer service reps could not help. I received an email sayint that th...

#160631
After getting a new sims card I tried to reactivate my cell phone so I could get a new phone number after moving to California. When I tried to click on the button that had my serial number it wouldn't accept the serial number and told me I needed to purchase cell...
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Anonymous
FORD MALMIN

THIS IS NOT A GOOD WAY TO BEGIN USING MY NEW 516-305-9302,,,,,THE $20.00 60 MINUTUES PLUS THE PROMISED 120 MINUTES PROMISED UPON PURCHASE DID\'T SHOW,,,SOOOOOOOOO THE PHONE AC...

#160306

TracFone in Johnstown, Pennsylvania - Could not use my old number on a new phone

They advertise that you can keep your old number when you upgrade. Both old and new were bought from them. First they tell me while online that I need to call. When I call they say call back in 24 hours. I did. they say the number did not port to the new phone so wait 72 hours. It is now six days and they keep telling me it is not ported yet. I made a total of eight calls. Most of the time they want to put me on hold so they can ask a supervisor. When I ask to talk to the super they put me on hold and never came back. I have no phone and no one to ask for help.
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TracFone in Washington, District Of Columbia - Second on pissed is an understatement

I moved & ended up with a phone that doesn't come close to the one I bought. Trying to find someone who would tell me it was NOT the battery & NOT the phone was a nightmare. The service was horrid, I fought for over 3 weeks with people who could barely speak English and had no comprehension of my problems; demanded a supervisor & got a rude one who basically told me where to go. I finally figured out how to activate the phone myself and it is a BIG disappointment. This company should not, in my opine, be allowed to operate.
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Well where do I start? I bought a tracfone motorola 260g. I activated it and used it for a couple of weeks. I decided to upgrade to an LG600. When I transferred my minuted to the lg, everything ok until I tried to make a call. I got a message that the service I was...
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Anonymous
Mariko

:? now i worry. i just tell tracfone about not work phone, and they say they will replace. I hope for phone that is good. Not bad.

Rensselaer, Indiana
#159551

TracFone in Baton Rouge, Louisiana - Pissed is an understatement

The screen scrambled on my phone, I called tracfone and was told that they would send me another phone. I explained that I wanted to keep the same number and was told ok. I received the new phone, it did not have the new number or the existing minutes as I was told. I called tracfone approximately 6 times and was put on hold so long that the phone disconnected. The minutes were removed from the old phone but never posted to the new phone. I have no minutes at all, on either phone. What is your problem? I am very pissed!!!!!!!!!!!!
#158330
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No parental consent to purchase these trac phones to a minor should be allowed without parental consent. I will be filing a lawsuit against your company for selling my minor child a phone. This is causing major distractions in her school work and if she gets into an...
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WoefulWallaby
WoefulWallaby

My daughter just purchased a trac phone without my permission. She should not be allowed to do so, she is 15 years old. Is this a requirement to purchase a trac phone? There i...

Anonymous
12 years and Honorably Serving

You\'re a disgrace to other military members and their families. As if you\'d use your .mil address to imply some sort of status power over Tracfone. Use your home email addr...

#158184
I purchase a tracfone for a personin another state. i cannot add mintues on line for him he is paralize. in v a hospital in mempis I AM IN ARKANSAS. I have tryed too several times I keep getting sites trying too sell me a card I already have the 60 mintues card . I...
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Anonymous
Jeff

You should get your friend a more reliable phone company.

#156374
Air time is over 500 minutes and time is over 09/14/2009. How can I do this? I have called coustomer service and none of the choices given would help me. Have reviewed the choices to add airtime and all seem to require the purchase of additional minutes. Started...
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Anonymous
John Barker

I have over 1800 minutes on my trac fone no.606 356 8280. my time expires on Dec 18 2012,so i don\'t need anymore minutes

Anonymous
John Barker

need additional time without additional minutes

Gold Bar, Washington
#156316
You were reading a complaint about Tracfone. Filing a new complaint about What horrible service!!!! Tracfone employs tactics to discourage you from obtaining what is rightful due all customers. Discouraging you so you will give up trying to get what is rightfully...
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Anonymous
Worldchamp

Hey Dr. Tracfone, It\'s not the number of units sold - That\'s just good marketing from your marketing agency. What\'s important here is the number of customer complaints and ...

Anonymous
Kelly's mom.

A word to the wise, the phone is adequate for the cost, the features are okay, the cards are in line with other cheap phones but the customer service is HORRIBLE! HORRIBLE! A ...

#156045