Latest review first
I paid for 60 minutes for my phone and the phone won't accept them and the customer representatives can't seem to assit in getting them on the phone, so I would say that Tracfone has robbed me of $20. I would rather have given that money to charity. I bought...Read more
After getting a new sims card I tried to reactivate my cell phone so I could get a new phone number after moving to California. When I tried to click on the button that had my serial number it wouldn't accept the serial number and told me I needed to purchase cell...Read more
TracFone in Johnstown, Pennsylvania - Could not use my old number on a new phone
They advertise that you can keep your old number when you upgrade. Both old and new were bought from them. First they tell me while online that I need to call. When I call they say call back in 24 hours. I did. they say the number did not port to the new phone so wait 72 hours. It is now six days and they keep telling me it is not ported yet. I made a total of eight calls. Most of the time they want to put me on hold so they can ask a supervisor. When I ask to talk to the super they put me on hold and never came back. I have no phone and no one to ask for help.
TracFone in Washington, District Of Columbia - Second on pissed is an understatement
I moved & ended up with a phone that doesn't come close to the one I bought. Trying to find someone who would tell me it was NOT the battery & NOT the phone was a nightmare. The service was horrid, I fought for over 3 weeks with people who could barely speak English and had no comprehension of my problems; demanded a supervisor & got a rude one who basically told me where to go. I finally figured out how to activate the phone myself and it is a BIG disappointment. This company should not, in my opine, be allowed to operate.
Well where do I start? I bought a tracfone motorola 260g. I activated it and used it for a couple of weeks. I decided to upgrade to an LG600. When I transferred my minuted to the lg, everything ok until I tried to make a call. I got a message that the service I was...Read more
TracFone in Baton Rouge, Louisiana - Pissed is an understatement
The screen scrambled on my phone, I called tracfone and was told that they would send me another phone. I explained that I wanted to keep the same number and was told ok. I received the new phone, it did not have the new number or the existing minutes as I was told. I called tracfone approximately 6 times and was put on hold so long that the phone disconnected. The minutes were removed from the old phone but never posted to the new phone. I have no minutes at all, on either phone. What is your problem? I am very pissed!!!!!!!!!!!!
No parental consent to purchase these trac phones to a minor should be allowed without parental consent. I will be filing a lawsuit against your company for selling my minor child a phone. This is causing major distractions in her school work and if she gets into an...Read more
I purchase a tracfone for a personin another state. i cannot add mintues on line for him he is paralize. in v a hospital in mempis I AM IN ARKANSAS. I have tryed too several times I keep getting sites trying too sell me a card I already have the 60 mintues card . I...Read more
Air time is over 500 minutes and time is over 09/14/2009. How can I do this? I have called coustomer service and none of the choices given would help me. Have reviewed the choices to add airtime and all seem to require the purchase of additional minutes. Started...Read more
Gold Bar, Washington
You were reading a complaint about Tracfone. Filing a new complaint about What horrible service!!!! Tracfone employs tactics to discourage you from obtaining what is rightful due all customers. Discouraging you so you will give up trying to get what is rightfully...Read more
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