filters
state:
Show
city:
Show
category:
Show
product:
Show
For some reason I could not access my account. They kept telling me my password was wrong so they sent me my password to my e-mail which was the exact one I used. I have over 3,000 minutes to use and my service date ends on 07/18/2017 so for some reason they locked my...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

I had Christmas dinner at my house and when everyone left I realized my phone was gone, I was hoping I could get a replacement phone
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

No service in Hagerstown md
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

3.3
#1036546
Reply to reviews

Tracfone Lg Cell Phone Activation Review

#1040193
5.0
Background changed. I have two people on my lisy and I don't know them
Comment Be first to start a discussion
Show

Straight Talk Wireless Internet Service Review

#975326
Nice to pay this money so i can make a phone call.y would i want to text or use the internet!!!! Cheaper to go back to old days and use payphone.this company sucks
Comment Be first to start a discussion
Show

Total Wireless Customer Care Review

#964775
These people put you on hold for a whole day im thinking its a scam how they treat people that spent they hard earned money
Comment Be first to start a discussion
Show

Tracfone Customer Care Review

#919483
Had a trac Van come up to my car really fast and tail gated me until i turned right onto another street. This was a 25 mile speed limit area. When he passed me he was speeding . I thought he was going to hit my car.
Comment Be first to start a discussion
Show
You need to be extra cautious when dealing with this company especially online. Their website is fast and efficient everywhere except check out. It becomes VERY slow so you think your transaction didn't go through, so you can end up with multiple transactions you cant...
Read more
AlexTrac
AlexTrac

Hi ddalrymple. I’m AlexTrac from TracFone Wireless. To further assist you in resolving your issue, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live ...

ddalrymple
ddalrymple

I spent a lot of hours last evening filing complaints with the FCC and BBB. Filing the complaints was pretty simple and fast, the time drain came with understanding transac...

My phone quit working after only one week and they refused even on ssi disability to replace phone or refund for unlimited plan purchased
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

I know this company has the ability to credit minutes, data, texts. They refused to transfer over my phone number and give me my minutes and data which I rightfully paid for. If I transferred my phone number, they would cancel my new package minutes. BS! I asked to...
Read more
hapkido
hapkido

am I missing something? tracfone replies according to a notice in my e-mail and now it's missing?

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

I called TracFone to get help with loading minutes onto my phone and the Customer Rep. said I sounded Mexican or maybe I was from Africa. I happen to be a college educated caucasian male from California. If anything, HE was the one that was difficult to understand....
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

AlexTrac
AlexTrac

Hi, Anonymous. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a TracFone Wireless phone. F...

3.8
I liked
  • Basically all tracfone does is good
#1031668
Reply to reviews
I bought a tracfone several years ago and had excellent use from it. When the battery died I elected to upgrade and bought another tracfone. I got my number, minutes and days and days transferred to it. Unfortunately it had problems and I had to take it back and swap...
Read more
AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

AlexTrac
AlexTrac

Hi, Anonymous. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a TracFone Wireless phone. F...

3.6
I liked
  • Prior service was excellent
I didn't like
  • Losing my number
  • Days and minutes
#1031266
Reply to reviews
Tracfone has the most inept employees I have ever dealt with. Went to Walmart, purchased BYOP sim kit. Called in, took the employee approximately 5 minutes to screw it up. Talked to a supervisor, she said she would sent another sim for my phone and I would get it in 5...
Read more
AlexTrac
AlexTrac

Hi, Anonymous. I was about to give up on my phone until I found this chat link for Tracfone Wireless and they actually fixed all my problems. Now, I am glad I decided to give...

1.3
I didn't like
  • Inept employees at customer service
#1030802
Reply to reviews
tracfone has replaced 3 fones AT MY EXPENSE and sent me a bunch of simcards that dont work. Wait times for assistance are long and they usually they dont fix the problem. the tracfone reps. ask the same questions over and over. they always say they are checking on my...
Read more
AlexTrac
AlexTrac

Hi, Anonymous. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a TracFone Wireless phone. F...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.4
I didn't like
  • Nonresponsive
  • Business practices
  • Had to pay for their mistakes
#1029642
Reply to reviews