I tried to ransfer the service from one Tracfone to another Tracfone, and a service rep said it was done.Service will be ready in 15 minutes, leave my phone, on, etc.
It has been 2 days already; no phone service, and no Tracfone Customer Service to help. An automated system keeps telling me to wait another 15 minutes and call back if the service doesn't come on. 2 days later and 20 calls, theirs system is stuck on it, and no way to reach a human. It cuts me off when I enter my phone number as required!
For buying minutes or phones, Tracfone has reps that anwer the phone to sell, but for services -after taking your money it is all automated and no way to get to a human.
I still have 558 minutes and 347 days of services, all a waste with a dead Tracfone.
More Review Details
- Monetary loss:
- Product or service
- Tracfone Wireless
- Review category
- Review rating
- 4 out of 5
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