You can't emaiil them. You can't call them when they've disabled your phone. I registered for the forum, then they refused my password". i got a new one from them and they won't take that either! i kept trying, and they said i made too many attempts/. They keep giving me captchas to solve?. All my answers are rejected/. If you are lucky enough to get in and get a response, they send you an email, and if you get it, you have to return to the forum and submit 5 meaningless posts before you can talk to someone;. i have been paying for minutes that never showed up/. When i tried to update the phone online, i was unsuccessful and they completely cut me off and ignored me|. i'm going to throw this phone away and find another carrier|. i will never forget what they put me through, and i will tell everyone i ever speak to how much TracFone customer "service" sucks! Sorry for the drama, but i'm still upset. 1298404



  Comments (1)
1. Written by Jamie on January 26, 2012 from kinston, north carolina, US
I agree, almost exactly my experience also. The ridiculous forum minimum 5 post rule; the incomprehensible 'English' of their support people , "Your phone is old. Buy a new phone." LOL.

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