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tracfone phone upgrade nightmare
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Jul 25, 2008 Tracfone complaint by Nothaving fun |
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Tracfone doesn't tell you that if you "upgrade"your phone that you will be without service for a week or more.....the vague answers you get from customer service are infuriating, and in this day and age of computers why does it take this long for carriers to switch your information, and on top of that I called daily sometimes 2x a day and they just told me that the request to the carrier just had to be resubmitted!!! hello!!!! change the website and recorded message that says keeping your number and units is "quick and easy".....Not! And why is the carrier information is so secret........
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1. Written by Pissed in PA, on 29-07-2008 11:19
Sorry, the previous post was from me, not lin whats her face. Got the lines mixed up.
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2. Written by lin006, on 29-07-2008 11:17
I would never contact your company because by the looks of your grammar I would not be able to understand you, of course that's probably part of your scam because then you can say that the customer didn't understand what you were saying and therefore it's not your fault. Its not your accent or nationality, BUT your lack of speaking FLUENT English. Whatever you're selling, please learn to spell and say the words well. BTW, you might want to make a suggestion to your boss and put "If you'd like to speak to a literate person, please press 1.
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3. Written by lin006, on 25-07-2008 10:06
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5. Written by lin006, on 25-07-2008 10:03
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